Remote Business Development Manager, AMRA Medical
AMRA MedicalGrow sales of AMRA Medical’s MRI-based health informatics platform by winning new customers, developing strategic accounts, and supporting expansion into new markets.
Open
Emerson is a global technology, software, and engineering company with expertise in automation and advanced industrial solutions. Its work spans manufacturing, consulting, and food and beverage, supporting organizations that aim to operate more safely, efficiently, intelligently, and sustainably. Emerson also emphasizes environmental, social, and governance priorities, alongside diversity, equity, inclusion, community engagement, and STEM initiatives. For professionals exploring opportunities in industrial technology and engineering, the company brings together a broad international workforce focused on solving complex operational challenges.
Staff Customer Service Representative – Hybrid, Costa Rica
Provide customer support for Emerson’s automation technology business in Costa Rica, managing orders, quotes, returns, and inbound calls. Support strategic customers and Sales teams across the Americas.
Description
- Collaborate with T&M departments, processes, and applications to address customer needs
- Manage sales opportunities for strategic customers by fulfilling requests or routing them appropriately
- Apply basic strategic-customer treatment knowledge throughout the sales and post-sales lifecycle
- Resolve customer issues promptly to maintain an efficient service experience
- Process standard and non-standard orders and quotes across multiple sales channels using Oracle Order Entry, Salesforce, Outlook, and other internal applications
- Follow up with customers by phone and email regarding outstanding actions
- Respond to inquiries about order creation or changes, product availability, service delivery, repair status, and account information
- Provide Sales with transactional support and purchasing-process information throughout the buying cycle
- Create and maintain customer records in Oracle before transferring calls to Technical Sales and Support
- Handle inbound calls from strategic customers in the Americas about orders and quotes
- Manage incoming calls for Sales, Technical Support, post-sales assistance, and general inquiries across the Americas
Requirements
- Advanced English proficiency (B2+) with excellent reading, writing, and verbal communication skills
- Completed bachelor's degree or advanced student status, preferably in an engineering-related field
- Two to three years of back-office operations experience, preferably in shared services or multinational companies
- Availability for full-time work on a flexible eight-hour schedule between 6 a.m. and 7 p.m. CST, Monday through Friday
- Willingness to work overtime when business needs require it
- Ability to communicate effectively with customers in the United States about product orders, services, and account inquiries
- Proficiency with computers and basic computer applications
- Strong customer-service orientation, positive attitude, excellent work ethic, and commitment to success
- Effective time-management skills and a self-starting approach
- Ability to manage multiple duties and tasks within defined service levels
- Ownership of customer needs and a proactive, initiative-driven approach
- Interest in learning new business applications and enterprise software
- Interest in developing skills and improving business processes
- Oracle order-entry and application experience is a plus
- Account management expertise and knowledge of differentiated account-treatment strategies are preferred
Benefits
- Competitive benefits plans
- Several medical insurance plan options
- Employee Assistance Program
- Employee resource groups
- Recognition programs
- Flexible time-off plans
- Vacation and holiday leave
- Ongoing career development
- Mentorship, training, and leadership opportunities
- Career advancement paths in people management, quality management, workforce management, sales-related positions, and other Shared Services Center roles
Related Jobs
Remote Channel Account Manager, Netherlands
Arctic Wolf1,001 – 5,000 Employees
Skilled Worker Visa Sponsor
Netherlands€54,500 – €116,500 / year
RemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredDutch RequiredAccount ManagerSalesGrow Arctic Wolf’s cybersecurity partner network across the Netherlands and Benelux. Lead channel sales, partner enablement, pipeline forecasting, and revenue growth.
Open
VIP Account Manager at Triumph (US Remote)
Triumph
United States$80,000 – $120,000 / year
RemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredAccount ManagerSalesManage personalized relationships with high-value players on Triumph’s gaming and trading card platform. Handle player support, VIP experiences, responsible gaming, and feedback that informs the loyalty program and product roadmap.
Open
Peraton Director of Business Development, DIA
PeratonUnited States
Virginia$176,000 – $282,000 / year
On-siteFull-timeLeadEnglish RequiredBusiness Development RepLead Peraton’s business development across Defense Intelligence Agency missions, from strategic account planning to proposal delivery. Shape pursuits, customer relationships, and partnerships to grow the company’s national security work.
Open
Director of Business Development, FEVO (U.S. Remote)
FEVOLead enterprise sales and partnerships for FEVO’s live entertainment ticketing platform, growing revenue across U.S. sports and entertainment markets. The role covers prospecting, negotiations, and cross-functional deal execution.
Open
Peraton Director of Business Development, Defense Intelligence
PeratonUnited States
AlabamaVirginia$176,000 – $282,000 / year
On-siteFull-timeLeadEnglish RequiredBusiness Development RepLead business development for Peraton’s DIA portfolio, shaping defense intelligence opportunities and guiding complex pursuits. Build strategic customer relationships and grow the pipeline across intelligence and defense organizations.
Open
Business Development Intern
Ecole Gustave
France€683 / month
HybridInternshipEntry levelNo degree requiredFrench RequiredBusiness Development RepJoin Ecole Gustave, a school training people for in-demand construction trades. Help build company partnerships, pre-screen candidates, and connect them with employers.
Open
Business Developer – Ecole Gustave (Hybrid, France)
Ecole GustaveBuild Ecole Gustave’s network of partner businesses as it trains adults changing careers for jobs in construction. Screen prospective candidates and connect them with suitable employers.
Open
Fleet Key Account Manager — Pakistan (Remote)
talixo
Manage taxi and limousine fleet partnerships for Talixo’s pre-booked transfer network. Grow accounts, recruit partners, negotiate agreements, and improve service quality while working remotely from Pakistan.
Open
Remote Business Development Manager, Australia
Bridgit
Grow Bridgit’s mortgage broker network and partnerships while advising brokers on loan structures. Help an Australian fintech lender reshape property finance.
Open