Digital Marketing Coordinator
Amer Sports
Coordinate digital marketing for Arc’teryx across Australia and New Zealand, supporting its outdoor apparel business. Manage CRM, ecommerce, paid media, email and other digital campaigns.
Open
Gamdom is a crypto-focused online casino and sports betting platform founded in 2016. What began as a Counter-Strike-focused casino community developed into a broader wagering platform offering casino games, sports betting, bonuses, and rewards with cryptocurrency integration. Gamdom operates with a remote workforce and hires across multiple job locations, supporting the team behind its global online gambling product.
Mid-Senior Customer Support Representative — Full-Time, Worldwide Remote
Support Gamdom customers across sports betting, casino, and eSports through chat and email. Resolve account, payment, and technical questions within a 24/7 support operation.
Description
- Deliver responsive customer assistance through live chat and email
- Guide customers on deposits, withdrawals, payment options, promotions, betting settlements, account matters, and company policies
- Assess reported problems, determine suitable resolutions, and close customer issues efficiently
- Walk customers through technical and account solutions with clear, sequential instructions
- Build detailed knowledge of Casino, Sports, and eSports offerings, workflows, and company policies
- Communicate with customers clearly, accurately, and helpfully
- Refer unresolved matters to the correct internal team with complete context
- Coordinate with colleagues across departments to maintain a consistent support experience
- Keep informed about product releases, promotions, procedures, and other changes affecting customers
- Manage your workload independently, set priorities, and exercise sound judgment when responding to requests
Requirements
- Experience in customer support, customer service, or a comparable position
- Excellent written and spoken English communication
- A service-oriented approach with a sincere desire to help customers
- Strong investigative, problem-solving, and detail-management abilities
- Confidence using varied software, systems, and web-based tools
- Capacity to learn unfamiliar products, procedures, and technologies quickly
- Composure and professionalism when resolving difficult or complicated customer cases
- Ability to work autonomously while contributing effectively within a team
- Interest in iGaming, sports, eSports, or online gaming
- Knowledge of cryptocurrency or related work experience is advantageous
- Experience in iGaming is advantageous but not essential
- Fluency in Turkish, French, Spanish, or Japanese is advantageous
- Availability for rotating shifts within a 24/7 customer support schedule
Benefits
- Work remotely from anywhere worldwide
- Receive 25 days of paid time off
- Access an equipment allowance
- Work within a flexible remote setup
- Join an international team serving multiple markets
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