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Nomura
Nomura
H1B Visa SponsorBankingFinanceFintech
Nomura is a global financial services group serving a broad range of clients through investment banking, asset management, and retail brokerage. The company combines international reach with deep expertise in Asian markets, delivering financial solutions designed to help clients make informed decisions and respond to changing market conditions.
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Associate Client Services Manager, Onsite in China

Support high-net-worth clients with account servicing, transactions, and relationship management. Provide private banking services across global markets at Nomura.

CNChinaOn-siteFull-timeMiddleEnglish RequiredClient ServicesClient Services Representative

Description

  • Support client service, relationship building, and account maintenance for Relationship Managers.
  • Answer client questions about account documents and activity, statements, securities transfers, and private banking products and services.
  • Coordinate with clients, internal support teams, and service providers to process transactions and deliver services on time.
  • Support client onboarding and offboarding, preliminary checks, related processes, and account reviews.
  • Follow bank policies and regulatory requirements in operational processes.
  • Receive, execute, and report orders for equities, foreign exchange, structured products, and fixed-income products.
  • Provide secretarial and administrative assistance.
  • Arrange logistics for business travel and meetings.
  • Carry out other duties assigned by the supervisor.

Requirements

  • University degree in finance or business.
  • At least five years of experience in client services or relationship management in wealth management or private banking.
  • Client Advisor Competency Standards (CACS) Papers 1 and 2.
  • At least five years of experience with investment products, financial planning, and wealth management principles.
  • Strong communication and interpersonal skills, with a client-focused approach.
  • Careful and detail-oriented, with the ability to manage multiple tasks.
  • Well-organized team player with a sound understanding of financial products and services.

Benefits

  • Equal opportunity employment policy.
  • Commitment to diversity, equity, and inclusion.
  • Emphasis on psychological safety and risk culture.
  • Professional development and knowledge sharing.

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