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ACC Premiere
ACC Premiere
1001 – 5000 Zaposleni
Hrana in pijačaLogistikaZdravstveno varstvo
ACC Premiere je podjetje za zunanje izvajanje storitev kontaktnih centrov in uporabniške izkušnje, ki skrbi za potrošniške blagovne znamke na področjih hrane in pijače, zdravstva, logistike, maloprodaje ter neposredne prodaje potrošnikom. Njegove ekipe zagotavljajo podporo strankam, tehnično odpravljanje težav, odzivanje na krizne razmere, podporo prodaji in storitve, povezane s potrošniki, vključno s podporo pri umikih izdelkov s trga in v obdobjih neobičajno velikega povpraševanja. ACC Premiere strankam pomaga izboljšati tudi delovanje kontaktnih centrov s prilagojenimi uvedbami CRM, rešitvami, ki uporabljajo umetno inteligenco, telefonskimi storitvami v oblaku, analitiko, prenovo procesov in upravljanjem uspešnosti, osredotočenim na skladnost s predpisi.
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Delovna mesta v podjetju

Bilingual Customer Service Representative

Support customers of well-known brands in English and Spanish across phone and digital channels. Respond to inquiries, identify sales and retention opportunities, and keep customer records up to date.

USZdružene države AmerikeALAlabamaNCSeverna KarolinaPAPensilvanijaTXTeksas
12 $ – 13 $ / ura
HibridnoPolni delovni časJuniorSrednja ravenDiploma ni potrebnaZahtevani Jezik: angleščinaZahtevani Jezik: španščinaPodpora strankam

Opis

  • Respond to customer questions and complaints
  • Grow sales by recommending profitable products through upselling and cross-selling
  • Record customer interactions and update account information
  • Stay current on changing products and services
  • Build customer loyalty by solving problems creatively
  • Manage a high volume of inquiries with speed, accuracy, and care
  • Assist customers by phone, social media, live chat, email, SMS, and video

Zahteve

  • At least two years of customer service experience in a call center
  • Experience supporting luxury brands and their products or services
  • Experience supporting home appliances
  • Strong written and spoken communication skills in English and Spanish
  • High school diploma or equivalent
  • Experience diagnosing and troubleshooting issues
  • Experience supporting consumer products or services
  • Able to work remotely; employees living near company offices in Connecticut or New Jersey may need to attend in person

Ugodnosti

  • Equipment provided
  • Paid training
  • Training on products
  • Training on systems
  • Remote training through Zoom
  • Internal promotion opportunities
  • Employee-focused work environment

Sorodna delovna mesta

General Dynamics Information Technology

Customer Service Representative — Hybrid in Bossier City

General Dynamics Information Technology
Sponzor vizuma H1BLogistikaSvetovanjeZdravstveno varstvo
USZdružene države AmerikeLALouisianaTXTeksas
15 $ – 20 $ / ura
HibridnoPolni delovni časJuniorDiploma ni potrebnaZahtevani Jezik: angleščinaPodpora strankam

Support GDIT’s federal contact center by handling inbound and outbound calls, researching customer concerns, and sharing accurate information and solutions. The role combines contact center coverage with onsite training and a hybrid work environment.

Odpri
Equitable

Customer Service Representative – Insurance

Equitable
5001 – 10.000 Zaposleni
Sponzor vizuma H1BFinanceFintechZavarovanje
USZdružene države AmerikeNCSeverna Karolina
45.760 $ / leto
HibridnoPolni delovni časJuniorDiploma ni potrebnaZahtevani Jezik: angleščinaPodpora strankam

Support Equitable clients and financial professionals with insurance questions, handling an average of 45–55 inbound calls each day. Resolve routine requests and complex questions about products affected by financial markets.

Odpri