Appdome

201 – 500 Angajați

Appdome este o companie de securitate cibernetică ce automatizează protecția aplicațiilor mobile în cadrul fluxurilor de lucru CI/CD. Platforma sa ajută echipele să securizeze aplicațiile Android și iOS prin funcții de securitate pentru aplicații mobile, prevenirea fraudelor, protecție împotriva programelor malware, blocarea boților și detectarea boților, inclusiv controale de securitate fără cod, concepute să se integreze în procesul de livrare a software-ului.

Locurile de muncă ale companiei

Customer Success Manager, North America (Hybrid — San Francisco)

Manage and expand enterprise accounts for Appdome’s AI-driven mobile application security SaaS platform. Lead renewals, retention, customer growth, and portfolio ARR performance.

acum 1 lună

Statele Unite ale Americii

California

100.000 $ – 130.000 $ / an

Hibrid Normă întreagă Nivel mediu Senior Limbă Obligatorie: engleză Manager de succes al clienților Succesul clienților

Descriere

Develop trusted relationships with customer stakeholders ranging from team members to executives
Learn each customer’s business objectives, priorities, decision-making structure, and budgeting cycles
Partner with Appdome’s Customer Organization, global teams, fellow CSMs, Enablement and Onboarding, and Service Delivery teams
Find expansion and upsell opportunities that support customers’ strategic objectives
Create pipeline to support sustained account growth
Represent customer needs internally and resolve issues quickly
Build deep expertise in Appdome’s products and solutions
Present new products and solutions across the assigned customer portfolio
Generate pipeline and close expansion business each quarter
Increase portfolio ARR
Complete renewals on schedule while keeping churn low
Travel regularly for customer meetings and industry conferences
Gather and distribute customer feedback, NPS findings, reviews, case studies, and references

Cerințe

At least five years of experience in quota-carrying customer management roles within a high-tech environment
Documented career achievements and progression through promotions
Consistent evidence of meeting or exceeding quota
Bachelor’s degree in a related discipline
Skill in distilling complex issues in line with business needs
Working knowledge of Customer Success, SaaS, and information security
Experience with mobile application security is strongly preferred
Strong analytical capability, including turning data into actionable insights
Excellent follow-through, communication, and presentation abilities
Able to learn independently, manage multiple priorities, and work at pace
Proven success in both startup and larger-company settings
Completed sales training using a pipeline management methodology

Beneficii

Performance-based bonus
Equity or stock compensation
Employee benefits
Other applicable incentive compensation plans
Travel for customer meetings and industry conferences

Locuri de muncă similare

201 – 500 Angajați

Asistență medicală Industria prelucrătoare Logistică

Statele Unite ale Americii

75.000 $ – 95.000 $ / an

Hibrid Normă întreagă Nivel mediu Senior Limbă Obligatorie: engleză Manager de succes al clienților Succesul clienților

Manage account health, renewals, and growth for SQA Services’ regulated supply chain quality clients. Coordinate technical service delivery across enterprise accounts.

Deschide

Consultanță Industria prelucrătoare Logistică

Statele Unite ale Americii

119.600 $ – 199.400 $ / an

Hibrid Normă întreagă Senior Limbă Obligatorie: engleză Manager de succes al clienților Succesul clienților

Lead GE Vernova Gas Power customer relationships, contracts, outage services, and portfolio growth. Coordinate field, parts, repair, commercial, and digital solutions.

Deschide

51 – 200 Angajați

Inteligență artificială Întreprindere SaaS

Statele Unite ale Americii

120.000 $ – 180.000 $ / an

Hibrid Normă întreagă Nivel mediu Senior Limbă Obligatorie: engleză Manager de succes al clienților Succesul clienților

Help HappyRobot’s enterprise customers launch and grow autonomous AI workforces. Lead adoption, renewals, and workflow expansion across logistics and other operations.

Deschide

11 – 50 Angajați

Consultanță Industria auto Logistică

Statele Unite ale Americii

80.000 $ – 100.000 $ / an

Hibrid Normă întreagă Nivel mediu Senior Limbă Obligatorie: engleză Manager de succes al clienților Succesul clienților

Guide dealership customers through onboarding and ongoing support for FIXD’s AppraisalPRO platform. Grow accounts, resolve technical issues, and share customer insights to improve the product.

Deschide

Sponsor pentru viza H1B Consultanță Logistică Marketing

Statele Unite ale Americii Hibrid Normă întreagă Senior Limbă Obligatorie: engleză Avocatul clientului Succesul clienților

Support Google Business Profile users through phone, chat, and email at the Google Operations Center. Resolve and escalate cases while meeting customer service performance targets.

Deschide