Appdome

201 – 500 Xodimlar

Appdome — CI/CD ish jarayonlarida mobil ilovalarni himoyalashni avtomatlashtiradigan kiberxavfsizlik kompaniyasi. Uning platformasi mobil ilovalar xavfsizligi, firibgarlikning oldini olish, zararli dasturlardan himoyalash, botlarga qarshi himoya va botlarni aniqlash imkoniyatlari orqali Android hamda iOS ilovalarini himoyalashga yordam beradi. Shuningdek, platforma dasturiy ta’minotni yetkazib berish jarayoniga integratsiyalash uchun mo‘ljallangan kodsiz xavfsizlik boshqaruvlarini taklif etadi.

Kompaniyadagi ish o‘rinlari

Customer Success Manager, North America (Hybrid — San Francisco)

Manage and expand enterprise accounts for Appdome’s AI-driven mobile application security SaaS platform. Lead renewals, retention, customer growth, and portfolio ARR performance.

1 oy oldin

Amerika Qo‘shma Shtatlari

Kaliforniya

100 000 $ – 130 000 $ / yil

Gibrid To‘liq stavka O‘rta daraja Senior Talab Qilinadigan Til: inglizcha Mijozlar muvaffaqiyati Mijozlar muvaffaqiyati menejeri

Tavsif

Develop trusted relationships with customer stakeholders ranging from team members to executives
Learn each customer’s business objectives, priorities, decision-making structure, and budgeting cycles
Partner with Appdome’s Customer Organization, global teams, fellow CSMs, Enablement and Onboarding, and Service Delivery teams
Find expansion and upsell opportunities that support customers’ strategic objectives
Create pipeline to support sustained account growth
Represent customer needs internally and resolve issues quickly
Build deep expertise in Appdome’s products and solutions
Present new products and solutions across the assigned customer portfolio
Generate pipeline and close expansion business each quarter
Increase portfolio ARR
Complete renewals on schedule while keeping churn low
Travel regularly for customer meetings and industry conferences
Gather and distribute customer feedback, NPS findings, reviews, case studies, and references

Talablar

At least five years of experience in quota-carrying customer management roles within a high-tech environment
Documented career achievements and progression through promotions
Consistent evidence of meeting or exceeding quota
Bachelor’s degree in a related discipline
Skill in distilling complex issues in line with business needs
Working knowledge of Customer Success, SaaS, and information security
Experience with mobile application security is strongly preferred
Strong analytical capability, including turning data into actionable insights
Excellent follow-through, communication, and presentation abilities
Able to learn independently, manage multiple priorities, and work at pace
Proven success in both startup and larger-company settings
Completed sales training using a pipeline management methodology

Imtiyozlar

Performance-based bonus
Equity or stock compensation
Employee benefits
Other applicable incentive compensation plans
Travel for customer meetings and industry conferences

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