Appdome

201 – 500 कर्मचारी

Appdome एक साइबर सुरक्षा कंपनी है जो CI/CD वर्कफ़्लो के भीतर मोबाइल ऐप सुरक्षा को स्वचालित करती है। इसका प्लेटफ़ॉर्म टीमों को मोबाइल ऐप सुरक्षा, धोखाधड़ी की रोकथाम, एंटी-मैलवेयर, एंटी-बॉट और बॉट-पहचान जैसी क्षमताओं के साथ Android और iOS ऐप्लिकेशन सुरक्षित करने में मदद करता है। इसमें बिना कोड वाले सुरक्षा नियंत्रण शामिल हैं, जिन्हें सॉफ़्टवेयर डिलीवरी प्रक्रिया में एकीकृत करने के लिए डिज़ाइन किया गया है।

कंपनी की नौकरियाँ

Customer Success Manager, North America (Hybrid — San Francisco)

Manage and expand enterprise accounts for Appdome’s AI-driven mobile application security SaaS platform. Lead renewals, retention, customer growth, and portfolio ARR performance.

1 माह पहले

संयुक्त राज्य

कैलिफ़ोर्निया

$1,00,000 – $1,30,000 / वर्ष

हाइब्रिड पूर्णकालिक मध्य स्तर वरिष्ठ आवश्यक भाषा: अंग्रेज़ी ग्राहक सफलता ग्राहक सफलता प्रबंधक

विवरण

Develop trusted relationships with customer stakeholders ranging from team members to executives
Learn each customer’s business objectives, priorities, decision-making structure, and budgeting cycles
Partner with Appdome’s Customer Organization, global teams, fellow CSMs, Enablement and Onboarding, and Service Delivery teams
Find expansion and upsell opportunities that support customers’ strategic objectives
Create pipeline to support sustained account growth
Represent customer needs internally and resolve issues quickly
Build deep expertise in Appdome’s products and solutions
Present new products and solutions across the assigned customer portfolio
Generate pipeline and close expansion business each quarter
Increase portfolio ARR
Complete renewals on schedule while keeping churn low
Travel regularly for customer meetings and industry conferences
Gather and distribute customer feedback, NPS findings, reviews, case studies, and references

आवश्यकताएँ

At least five years of experience in quota-carrying customer management roles within a high-tech environment
Documented career achievements and progression through promotions
Consistent evidence of meeting or exceeding quota
Bachelor’s degree in a related discipline
Skill in distilling complex issues in line with business needs
Working knowledge of Customer Success, SaaS, and information security
Experience with mobile application security is strongly preferred
Strong analytical capability, including turning data into actionable insights
Excellent follow-through, communication, and presentation abilities
Able to learn independently, manage multiple priorities, and work at pace
Proven success in both startup and larger-company settings
Completed sales training using a pipeline management methodology

लाभ

Performance-based bonus
Equity or stock compensation
Employee benefits
Other applicable incentive compensation plans
Travel for customer meetings and industry conferences

संबंधित नौकरियाँ

201 – 500 कर्मचारी

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