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Google
Google
H1B vizasi homiysiKonsaltingLogistikaMarketing
Google — internet qidiruvi, raqamli reklama, bulutli hisoblash, unumdorlik vositalari va iste’molchilarga mo‘ljallangan ilovalarni qamrab oluvchi mahsulot hamda xizmatlarga ega global texnologik kompaniya. Uning mahsulotlar portfeliga Gmail, Google Workspace, Xaritalar, YouTube va Android kiradi. Shuningdek, kompaniya jamoalari mahsulotlar va bulutli xizmatlarni qo‘llab-quvvatlaydigan sun’iy intellekt hamda mashinaviy o‘rganish tizimlarini tadqiq etadi va ishlab chiqadi. Ish izlovchilar dasturiy ta’minot, bulutli texnologiyalar, reklama, tadqiqot va texnologiyaga yo‘naltirilgan boshqa sohalardagi imkoniyatlarni ko‘rib chiqishlari mumkin.
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Kompaniyadagi ish o‘rinlari

Senior Customer Advocate, Google Business Profile

Support Google Business Profile users through phone, chat, and email at the Google Operations Center. Resolve and escalate cases while meeting customer service performance targets.

USAmerika Qo‘shma ShtatlariGibridTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaMijozlar himoyachisiMijozlar muvaffaqiyati

Tavsif

  • Support customers by phone and chat, following established processes and procedures.
  • Deliver timely, effective service and escalate customer issues when appropriate.
  • Work independently using departmental resources, policies, and procedures.
  • Help build a supportive team environment and assist colleagues with challenging customer contacts.
  • Meet performance standards for quality, productivity, first-contact resolution, and attendance.
  • Use logical reasoning and data patterns to identify solutions.
  • Coordinate with other departments and teams to address customer questions and issues.
  • Respond to customer questions and resolve issues by phone, chat, and email.

Talablar

  • High school diploma or equivalent practical experience.
  • Strong written and spoken communication, with close attention to detail.
  • Problem-solving and multitasking ability, with flexibility to adapt to business processes.
  • At least two years of customer service work experience.
  • At least one year of contact center experience.
  • Knowledge of or experience with Google Business Profile (GBP).
  • Experience in a fast-paced customer service or support environment.
  • College education, an advanced degree, or equivalent practical experience.

Imtiyozlar

  • Competitive pay.
  • Comprehensive medical, dental, and vision coverage.
  • Gender-neutral bonding leave for new parents.
  • 24–26 weeks of maternity leave for birth parents.
  • Generous minimum life, accident, and disability insurance coverage.
  • Free meals and snacks for employees working onsite.
  • Onsite activities and experiences for employees working onsite.

O‘xshash ish o‘rinlari

justt

Enterprise Customer Success Manager

justt
201 – 500 Xodimlar
KonsaltingLogistikaSayohat
USAmerika Qo‘shma ShtatlariNYNyu-York
180 000 $ – 200 000 $ / yil
GibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri

Manage strategic enterprise accounts for Justt’s AI-powered chargeback platform, using payment data and customer feedback to guide account strategy. Drive customer adoption, retention, and growth while working across product, sales, and marketing teams.

Ochish
Salesforce

Customer Success Manager, Salesforce Marketing Cloud

Salesforce
H1B vizasi homiysiKonsaltingMarketingSaaS
USAmerika Qo‘shma ShtatlariILIllinoysTXTexasWAVashington
123 100 $ – 186 300 $ / yil
GibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri
Bulut

Guide Salesforce Marketing Cloud customers in getting more value from the platform. Advise retail and consumer goods clients on adoption, strategy, incident response, and growth.

Ochish
Salesforce

Salesforce Customer Success Manager, Service Cloud (Hybrid)

Salesforce
H1B vizasi homiysiKonsaltingMarketingSaaS
USAmerika Qo‘shma ShtatlariAZArizonaCOKolorado
123 100 $ – 186 300 $ / yil
GibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri
Bulut

Guide state, local government, and education customers through Salesforce Service Cloud adoption and value realization. Coordinate technical health, stakeholder relationships, renewals, and growth opportunities.

Ochish
SQA Services, Inc.

Client Success Manager II

SQA Services, Inc.
201 – 500 Xodimlar
Ishlab chiqarishLogistikaSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariALAlabamaAZArizonaCAKaliforniyaFLFloridaTXTexasWAVashington
75 000 $ – 95 000 $ / yil
GibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri

Manage account health, renewals, and growth for SQA Services’ regulated supply chain quality clients. Coordinate technical service delivery across enterprise accounts.

Ochish