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HappyRobot
HappyRobot
51 – 200 Xodimlar
KorxonaSaaSSun’iy intellekt
HappyRobot murakkab operatsion ish jarayonlarida agentik sunʼiy intellekt xodimlarini yaratish va ishga tushirish uchun korporativ sunʼiy intellekt operatsion tizimini ishlab chiqadi. Uning platformasi ovozli sunʼiy intellekt va ish jarayoni vositalarini boshqaruv, baholash, audit imkoniyatlari, mezonlar, kontekstni qayd etish, integratsiyalar hamda agentlarning real ish tajribasi orqali takomillashishiga yordam beradigan insonlar uchun moʻljallangan interfeyslar bilan birlashtiradi. 2023-yilda tashkil etilgan kompaniya logistika, kommunal xizmatlar, aviatsiya, moliya, sugʻurta, ishlab chiqarish, chakana savdo va telekommunikatsiyalar kabi operatsiyalari jadal sohalardagi korxonalarga xizmat koʻrsatadi hamda sunʼiy intellektdan xavfsiz va talablarga muvofiq foydalanishga eʼtibor qaratadi.
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Kompaniyadagi ish o‘rinlari

Customer Success Manager, Enterprise

Help HappyRobot’s enterprise customers launch and grow autonomous AI workforces. Lead adoption, renewals, and workflow expansion across logistics and other operations.

USAmerika Qo‘shma Shtatlari
120 000 $ – 180 000 $ / yil
GibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri

Tavsif

  • Manage a portfolio of large enterprise accounts as the main contact for daily needs and executive relationships.
  • Set customer success metrics and guide customers toward adoption and faster time to value.
  • Lead recurring business reviews that turn performance data into business outcomes and practical next steps.
  • Work with Sales to expand into new use cases, business units, and geographies.
  • Partner with forward-deployed engineers and deployment strategists to scope, launch, and refine workflows.
  • Track account health, anticipate risks, and lead renewal efforts.
  • Share customer feedback with Product and Engineering.
  • Create reusable playbooks, onboarding materials, and best practices as the Customer Success function grows.
  • Represent the customer’s perspective across HappyRobot.

Talablar

  • 4–7 years in Customer Success, Account Management, or a similar customer-facing role at a B2B SaaS or technology company.
  • Experience managing enterprise accounts.
  • A track record of improving adoption, retention, and account expansion.
  • Comfort owning renewal and growth targets.
  • Strong executive presence.
  • Ability to communicate with both operations teams and C-level stakeholders.
  • Ability to interpret usage and performance metrics and recommend next steps.
  • Comfort discussing integrations, APIs, workflows, and AI concepts.
  • Ability to work effectively amid ambiguity at a fast-growing startup.
  • Logistics, freight, or supply chain experience is preferred.
  • Experience with AI, automation, or voice products is a plus.
  • Familiarity with TMS, WMS, or CRM systems is a plus.
  • Spanish, Portuguese, or another additional language is a plus.
  • Prior experience at an early-stage or high-growth startup is a plus.
  • A resume is required.
  • A one-minute video describing a successful non-computer system hack is mandatory.
  • Must be able to work in the United States.

Imtiyozlar

  • Equity.
  • Bonus.
  • Healthcare coverage.
  • Dental coverage.
  • Vision coverage.
  • Ownership and autonomy over projects.
  • Encouragement to ship work.

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