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FIXD Automotive, Inc.
FIXD Automotive, Inc.
11 – 50 Angajați
ConsultanțăIndustria autoLogistică
FIXD Automotive, Inc. pune proprietarii de locuințe din zona Dallas–Fort Worth în legătură cu servicii de reparare și instalare a sistemelor HVAC și a aparatelor electrocasnice. Tehnicienii companiei sunt verificați în privința antecedentelor, iar aceasta pune accentul pe prețuri clare și pe servicii orientate către clienți. FIXD colaborează și cu Cinch Home Services pentru a oferi planuri de garanție pentru locuință care ajută la acoperirea costurilor reparațiilor neprevăzute. Profilul furnizat nu precizează structura echipei companiei sau nevoile actuale de recrutare.
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Locurile de muncă ale companiei

Client Success Manager

Guide dealership customers through onboarding and ongoing support for FIXD’s AppraisalPRO platform. Grow accounts, resolve technical issues, and share customer insights to improve the product.

USStatele Unite ale Americii
80.000 $ – 100.000 $ / an
HibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Descriere

  • Manage customer relationships from onboarding and ongoing support through account growth.
  • Set up dealership customers on AppraisalPRO and deliver initial training.
  • Help customers resolve technical issues promptly, coordinating with Engineering when needed.
  • Monitor product usage to spot warning signs and offer proactive support.
  • Build trust with key decision-makers and serve as a valued adviser.
  • Encourage satisfied customers to refer other dealerships.
  • Recommend platform and user experience improvements to Product and Engineering.
  • Help customers in your portfolio continue to get value from AppraisalPRO.

Cerințe

  • Build customer relationships and trust quickly.
  • Bring excellent interpersonal skills.
  • Communicate clearly in writing and presentations, and respond promptly.
  • Manage multiple tasks and priorities effectively.
  • Show a strong commitment to customer service.
  • Experience in the franchise dealership industry is a plus.

Beneficii

  • Medical, dental, and vision coverage for you and your family.
  • 401(k) with a 5% company match.
  • Paid vacation, sick leave, and public holidays.
  • Training and professional development.
  • Complimentary food and snacks.

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