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FIXD Automotive, Inc.
FIXD Automotive, Inc.
11 – 50 Employees
AutomotiveConsultingLogistics
FIXD Automotive, Inc. connects homeowners in the Dallas–Fort Worth area with HVAC and appliance repair and installation. Its technicians are background checked, and the company emphasizes clear pricing and customer-focused service. FIXD also partners with Cinch Home Services to offer home warranty plans that help cover unexpected repair costs. The supplied profile does not specify the company’s team structure or current hiring needs.
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Client Success Manager

Guide dealership customers through onboarding and ongoing support for FIXD’s AppraisalPRO platform. Grow accounts, resolve technical issues, and share customer insights to improve the product.

USUnited States
$80,000 – $100,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredCustomer SuccessCustomer Success Manager

Description

  • Manage customer relationships from onboarding and ongoing support through account growth.
  • Set up dealership customers on AppraisalPRO and deliver initial training.
  • Help customers resolve technical issues promptly, coordinating with Engineering when needed.
  • Monitor product usage to spot warning signs and offer proactive support.
  • Build trust with key decision-makers and serve as a valued adviser.
  • Encourage satisfied customers to refer other dealerships.
  • Recommend platform and user experience improvements to Product and Engineering.
  • Help customers in your portfolio continue to get value from AppraisalPRO.

Requirements

  • Build customer relationships and trust quickly.
  • Bring excellent interpersonal skills.
  • Communicate clearly in writing and presentations, and respond promptly.
  • Manage multiple tasks and priorities effectively.
  • Show a strong commitment to customer service.
  • Experience in the franchise dealership industry is a plus.

Benefits

  • Medical, dental, and vision coverage for you and your family.
  • 401(k) with a 5% company match.
  • Paid vacation, sick leave, and public holidays.
  • Training and professional development.
  • Complimentary food and snacks.

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