South AfricaHelp a UK-based employer retain customers from a remote role in South Africa. Handle cancellation requests, win-backs, renewals, and churn reporting.
United StatesRemoteFull-timeMiddleSeniorEnglish RequiredCustomer Retention SpecialistCustomer SuccessHelp Globe Life policyholders keep their coverage and restore lapsed life insurance policies in this remote customer retention role. Handle inbound and outbound calls, discuss coverage and payment options, document outcomes, and meet retention targets.
PhilippinesNerdy is hiring a Philippines-based remote Customer Retention Specialist to help tutoring customers continue their learning journeys. The role involves cancellation calls, tailored program recommendations, and achieving revenue-retention goals.
SpainHybridInternshipMiddleSeniorEnglish RequiredSpanish RequiredCustomer Retention SpecialistCustomer SuccessSupport email marketing campaigns and the Adventure Pass loyalty program at Blue Banana Brand. The company develops lifestyle products and content with a focus on responsible living.
Argentina
Bolivia
Brazil
Chile
Colombia
Costa Rica
Cuba
Dominican Republic
Ecuador
Guatemala
Honduras
Haiti
Mexico
Nicaragua
Panama
Peru
Puerto Rico
Paraguay
El Salvador
Uruguay
VenezuelaRemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredCustomer Retention SpecialistCustomer SuccessFull-time remote Retention Specialist supporting Homestead’s eCommerce clients through email and SMS lifecycle campaigns. The role covers campaign operations, client coordination, segmentation, quality assurance, approvals, and deployment.
Join Aegro as a customer retention analyst supporting a farm-management software business. The role focuses on preventing and recovering churn, resolving complaints, and managing escalated customer cases.
FranceHybridFull-timeJuniorMiddleNo degree requiredFrench RequiredCustomer Retention SpecialistCustomer SuccessJoin PayFit as a Customer Retention & Growth Manager supporting around 400 SMB and Mid-Market customers across France. The role focuses on churn prevention, renewals, plan upgrades, and qualified lead generation.
United StatesUSAA seeks a hybrid Product Management Manager in the United States to advance member retention across banking products and business lines. The role combines performance analysis, roadmap development, cross-functional coordination, and compliant product improvements.
United States
WashingtonSupport loyalty marketing campaigns for Nordstrom and Nordstrom Rack. Lead campaign strategy, execution, launch readiness, stakeholder communication, and performance optimization.
United States
KansasRemotePart-timeJuniorMiddleNo degree requiredEnglish RequiredCustomer Retention SpecialistCustomer SuccessSupport IdeaTek customers by resolving concerns, troubleshooting service issues, and developing personalized retention solutions. This part-time role combines customer outreach, account support, and retention-focused communication.
United StatesHelp Trupanion retain pet insurance customers who are considering cancellation. Provide empathetic phone support, explain coverage value, and follow up by email with personalized guidance.
Lead CRM, retention, and lifecycle marketing for Löwenanteil’s healthy-food business, using Klaviyo, WhatsApp, subscriptions, and customer data to increase retention, Customer Lifetime Value, and repeat purchases.
United States
Florida
South Carolina
TennesseeSupport patients and healthcare providers with Omnipod education, clinical troubleshooting, and retention efforts. Manage phone and virtual engagement across assigned South-region territories for Insulet Corporation.
United States
Alabama
Louisiana
Mississippi
Missouri
New Mexico
Oklahoma
TexasEducate diabetes patients and healthcare providers to support continued Omnipod use. Drive regional retention through clinical guidance, outreach, analytics, and Salesforce documentation.
United StatesTexasOwn customer retention at Property Leads, a company providing seller leads to real estate investors. Manage escalations, account save plans, and retention playbooks to reduce churn.
CanadaHybridFull-timeJuniorMiddleNo degree requiredEnglish RequiredCustomer Retention SpecialistCustomer SuccessHelp Cogeco customers remain connected by resolving service and billing concerns, negotiating tailored solutions, and identifying retention and upselling opportunities. This full-time hybrid role manages inbound and outbound customer interactions while supporting service quality and sales targets.
