Head of Content and Course Design
EF Education First Teachers
Lead K–12 curriculum development and course production at Efekta Education, overseeing digital and print learning workflows across international markets.
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Octal Technical Solutions este o companie de consultanță IT și furnizor de soluții personalizate cu sediul în Filipine, fondată în 2004. Serviciile sale includ recrutarea de personal IT și extinderea echipelor la distanță, dezvoltarea de aplicații personalizate, asistență pentru infrastructură și dezvoltarea de site-uri de comerț electronic. Compania oferă, de asemenea, soluții tehnologice pentru afaceri, inclusiv Acumatica Cloud ERP pentru planificarea online a resurselor întreprinderii și IBM Watsonx Assistant pentru servicii de relații cu clienții bazate pe inteligență artificială. Cu o echipă de 11–50 de angajați, Octal sprijină organizațiile care caută expertiză tehnologică practică în domeniile consultanței, logisticii și operațiunilor asociate software-ului ca serviciu.
Application Support Engineer – POS | Hybrid Quezon City
Provide L2 production support for POS applications, covering incident analysis, deployments, troubleshooting, and service restoration. This full-time hybrid role combines onsite and work-from-home operations with SLA-based support.
Filipine45.000 ₱ – 50.000 ₱ / an
HibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăInginer softwareDescriere
- Provide L2 application support for the VS Application
- Analyze incident and issue tickets that require advanced technical investigation
- Investigate application errors, system failures, and performance problems
- Contribute to root cause analysis for recurring incidents
- Deliver timely fixes or workarounds to restore service
- Review application logs and database queries
- Reproduce issues in test and staging environments
- Use SQL, scripts, and monitoring tools to troubleshoot applications
- Assist with deployments, including patches, hotfixes, and minor releases
- Verify application functionality following releases
- Coordinate rollout activities with DevOps
- Identify performance bottlenecks and suggest improvements
- Meet defined service-level agreements
- Connect L1 client support teams with L3 technical teams
- Escalate complex defects with thorough analysis and supporting logs
- Keep stakeholders informed about issue status and expected resolution times
- Maintain runbooks, standard operating procedures, and troubleshooting guides
- Record known issues and their resolutions
Cerințe
- Bachelor’s degree in computer engineering, computer science, or information technology
- At least 3 years of experience as an application support engineer
- Practical knowledge of SQL, scripting, and log analysis
- Strong analytical, problem-solving, detail-oriented, collaborative, and communication skills
- ITIL experience is an advantage
- Work a hybrid schedule of 3 onsite days and 2 work-from-home days each week
- Be willing to work at the client’s site when assigned
- Be available for weekend and mid-shift work as needed, including schedules such as 3:00 PM to 12:00 AM
- Be available to provide coverage across a seven-day operational schedule
Beneficii
- Government-mandated benefits, including SSS, Pag-IBIG, PhilHealth, and a 13th-month benefit
- Health insurance
- Standard emergency, sick, and vacation leave
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RecruitGoFilipine45.000 ₱ / lună
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OutforceManage receivables, collections, and cash flow reporting for an FMCG business. Use SAP, Vend, and Excel to assess customer accounts and credit risk.
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Drive elevator and car parking system sales across Mumbai’s Western Region. Build client and dealer relationships, and manage deals from initial enquiry through project execution.
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