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Kreato Global | BPO and Language Solutions
Kreato Global | BPO and Language Solutions
201 – 500 Angajați
Asistență medicalăLogisticăOspitalitate
Kreato Global | BPO and Language Solutions oferă servicii de externalizare a proceselor de afaceri, cu accent pe interpretariat, traducere și localizare culturală. Echipa sa multilingvă sprijină organizații din domeniul sănătății, finanțelor, călătoriilor și ospitalității, administrației publice și serviciilor juridice prin interpretariat la distanță, prin telefon și video, traduceri profesionale și comunicare adaptată publicului global. Compania afirmă că oferă asistență non-stop în peste 100 de limbi, prin intermediul a peste 300 de interpreți autorizați, și că aplică procese de asigurare a calității. Activitatea sa îi ajută pe clienți să comunice clar dincolo de diferențele lingvistice și culturale.
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Locurile de muncă ale companiei

Remote English-Spanish OPI/VRI Interpreter

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

ARArgentinaBOBoliviaBRBraziliaCLChileCOColumbiaCRCosta RicaCUCubaDORepublica DominicanăECEcuadorGTGuatemalaHNHondurasHTHaitiMXMexicNINicaraguaPAPanamaPEPeruPRPuerto RicoPYParaguaySVEl SalvadorUYUruguayVEVenezuelaRemoteNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăLimbă Obligatorie: spaniolăTraducător

Descriere

  • Bridge communication between English and Spanish speakers.
  • Interpret consecutively in medical, social service, customer care, and financial settings.
  • Provide a mix of over-the-phone (OPI) and video remote (VRI) interpretation.
  • Uphold professionalism, impartiality, confidentiality, and accuracy.
  • Manage interpretation calls and queue time during eligible logged-in hours.
  • Complete recruitment, technical checks, and client onboarding before the assigned start date.

Cerințe

  • Have at least six months of verifiable professional experience providing remote English-Spanish OPI and/or VRI interpretation.
  • Speak English fluently at an advanced level (minimum C1).
  • Communicate effectively in spoken and written English.
  • Have native or native-level Spanish fluency.
  • Demonstrate strong Spanish comprehension and active listening.
  • Provide accurate, complete, impartial, and professional consecutive interpretation.
  • Know medical, financial, and social service terminology well.
  • Understand patient privacy, confidentiality, and HIPAA-related requirements.
  • Show attention to detail, active listening, emotional composure, and neutrality in sensitive situations.
  • Meet attendance, schedule, quality, and operating procedure standards.
  • Work independently in a quiet, professional environment.
  • Have a stable, reliable internet connection.
  • Connect to the router or modem by Ethernet; Wi-Fi is not permitted.
  • Use an approved client-compatible USB headset; Bluetooth, mono, and built-in microphone headsets are not permitted.
  • Use an approved headset model: Logitech H390, Jabra GN series, Jabra Evolve series, Microsoft LifeChat LX-6000, Plantronics Blackwire C3220, Dell Plantronics, or HP Stereo USB Headset G2.
  • Have an Intel Core i5 processor, 6th generation or newer.
  • Have a 720p or 1080p webcam.
  • Use an updated Chrome, Safari, Microsoft Edge, or Firefox browser.
  • Have a quiet, distraction-free workspace suitable for confidential interpretation sessions.
  • Complete recruitment, technical verification, and client onboarding before the assigned start date if selected.

Beneficii

  • Guaranteed pay for each eligible logged-in hour, covering call handling and queue time, subject to program terms.
  • Sign-on bonus.
  • Performance bonuses.
  • Bonuses for schedule adherence.
  • Overtime opportunities.
  • Work remotely from home with no daily commute.
  • Work five days per week with two scheduled days off.
  • Supportive team environment.
  • Continuous improvement environment.

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