Alignment Health
Alignment Health
Alignment Health is a healthcare insurance company focused on improving care for Medicare members, particularly seniors, people living with chronic conditions, and those who are frail. Founded in 2013, the company combines a personalized care model with technology and a 24/7 concierge care team to coordinate support with trusted local providers. Its work spans healthcare delivery and insurance, with a focus on making care more accessible, responsive, and cost-conscious for its members. Alignment Health hires across a growing healthcare organization serving the needs of Medicare communities.

Delegation Oversight Auditor - Utilization and Case Management (LVN/RN) - Remote

Conduct Medicare Utilization Management and Case Management audits for delegated providers at Alignment Health. Evaluate compliance, oversee corrective actions, and support regulatory readiness.

Description

  • Conduct Utilization Management and Case Management audits against regulatory, contractual, and industry standards.
  • Assess delegated entities’ compliance with CMS, contractual, and Alignment Health UM/CM requirements.
  • Keep documentation complete, organized, and ready for audit review.
  • Perform audits using approved methodologies, sampling criteria, and risk-based techniques.
  • Communicate audit scope, expectations, schedules, documentation requirements, findings, and corrective actions to delegated provider organizations.
  • Present findings, clarify root causes and performance gaps, and guide delegates on corrective-action requirements.
  • Review and verify Corrective Action Plans and remediation evidence.
  • Monitor CAP progress and complete follow-up activities through resolution.
  • Use historical results, monitoring data, clinical trends, and operational challenges to identify high-risk areas.
  • Recommend audit priorities and adjust audit scopes and schedules as needed.
  • Escalate emerging risks, irregular findings, systemic concerns, and complex CAP matters to the Manager, Audit Administration.
  • Develop audit summaries, reports, dashboards, and materials for leaders, committees, regulators, and executives.
  • Partner with Delegate Performance, Clinical Operations, Quality, Compliance, and other stakeholders.
  • Manage several audits concurrently while supporting training, education, regulatory audit preparation, and special projects.

Requirements

  • Bring 3–5 years of Utilization and Case Management experience in an HMO, Medicare Advantage, and/or IPA environment, including deep knowledge of managed-care clinical operations.
  • Have prior Medicare Managed Care UM/CM experience involving delegated oversight and auditing.
  • Have at least 1–2 years of experience performing oversight audits of delegated entities and/or ancillary providers.
  • Demonstrate detailed knowledge of CMS, HICE, or comparable UM/CM requirements.
  • Hold a required bachelor’s degree in nursing or an equivalent qualification.
  • Possess strong knowledge of Medicare audit practices and state and federal regulations governing UM/CM.
  • Organize and maintain accurate, complete, audit-ready records across multiple concurrent workstreams.
  • Apply strong attention to detail, analytical thinking, and problem-solving skills to assess data, recognize patterns, and identify root causes.
  • Work independently, set priorities, take initiative, and complete assigned work on schedule with limited supervision.
  • Communicate audit findings, expectations, and technical information clearly and professionally in writing and conversation.
  • Protect confidential information and follow HIPAA and all other privacy and data-security standards.
  • Build effective working relationships with colleagues, internal stakeholders, delegated entities, and external partners.
  • Use percentages, proportions, and other calculations, applying basic algebraic and geometric concepts when required for audit work.
  • Demonstrate advanced proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook.
  • Understand medical terminology, electronic medical records (EMR), and case management systems.
  • Follow instructions accurately, preserve data integrity, and use sound judgment when evaluating audit evidence.
  • Enter data accurately, including 10-key touch typing.
  • Understand state and federal UM/CM requirements and managed-care operating frameworks.
  • Maintain an active, unrestricted state license as a Licensed Vocational Nurse (LVN) or Registered Nurse (RN).

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