Biogen
Biogen
Biogen is a biotechnology and healthcare company focused on researching, developing, and delivering treatments for serious neurological conditions. Its work spans diseases such as Alzheimer’s disease, multiple sclerosis, and spinal muscular atrophy, combining clinical research, scientific collaboration, and drug development to advance neurology. The company also emphasizes improving access to care and supporting greater equity in healthcare.

Senior Associate, Sales Force Effectiveness — Biogen, Madrid (Hybrid)

Support commercial excellence at Biogen by improving sales targets, incentives, CRM, analytics and omnichannel execution. The Madrid-based role focuses on field-force productivity and biotechnology medicines.

Description

  • Set performance targets that support commercial strategy and objectives
  • Calculate and process incentive payments
  • Reconcile final results with GBS
  • Formalize incentive processes and support Finance with monthly accruals
  • Plan field-force capacity and optimize visit and call distribution
  • Track call-plan adherence and other KPIs, raising challenges where needed
  • Manage CRM governance and training
  • Support data harmonization and compliance with data governance policies
  • Apply advanced analytics to improve omnichannel approaches
  • Coordinate across functions to prepare launch products for readiness
  • Oversee the implementation and integration of Call Engagement Plans in Veeva CRM
  • Develop and implement customer segmentation models
  • Advance omnichannel initiatives suited to local market needs

Requirements

  • Bachelor’s degree in Business, Statistics, Mathematics, Engineering or a related field
  • At least 3 years of local experience in sales force, commercial force or field force effectiveness
  • Experience in the biotechnology and pharmaceutical industry
  • Advanced proficiency with CRM systems and Excel
  • Stakeholder management and project leadership experience
  • Excellent written and spoken English and Spanish
  • Strong analytical and problem-solving abilities
  • Ability to work effectively in a matrixed environment
  • An MBA is an advantage
  • Experience with Power BI
  • Previous field experience in an international environment

Benefits

  • Opportunities to learn, grow and broaden your skills
  • An inclusive culture focused on belonging
  • Opportunities to make a meaningful impact
  • The stability and resources of an established biotechnology company

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