Remote Business Development Manager, AMRA Medical
AMRA MedicalGrow sales of AMRA Medical’s MRI-based health informatics platform by winning new customers, developing strategic accounts, and supporting expansion into new markets.
Open
Kiwi is a fintech company focused on personal lending and credit building. Its digital platform lets customers apply online for loans of up to $3,000 without affecting their credit scores, while offering flexible repayment options and automated payments. Kiwi also reports eligible payments to credit bureaus, helping customers work toward a stronger credit history, with data protection integrated into the lending experience.
Bilingual Customer Support Agent Dominican Republic Hybrid
Support Kiwi’s Spanish- and English-speaking fintech customers through phone, chat, and email. Explain personal-loan information clearly while meeting financial compliance requirements.
Description
- Support Kiwi customers across its product range
- Manage day-to-day customer requests through phone, chat, and email
- Communicate clearly and empathetically in both Spanish and English
- Explain financial terminology in an accessible way
- Apply Kiwi policies and applicable compliance requirements
- Resolve customer issues during the first interaction whenever possible
- Record each customer case accurately
- Coordinate with agents and internal departments to maintain strong service quality
Requirements
- At least two years of experience in a BPO, call center, or comparable customer-facing position
- Native Spanish and fluent written and spoken English
- Experience with Zendesk, Atlassian tools such as Jira and Confluence, and other support platforms; able to work across multiple systems simultaneously
- Working knowledge of interest rates, credit scores, loan terms, days past due, and related financial concepts
- Availability for early or late shifts and rotating weekends
- Advanced conversational English proficiency
- Prior financial-industry experience, as required by the application form
- Zendesk experience, as required by the application form
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