Dotmatics
Dotmatics
Dotmatics उन संगठनों के लिए AI-संचालित वैज्ञानिक इंटेलिजेंस सॉफ़्टवेयर विकसित करता है जो बहुआयामी अनुसंधान और खोज करते हैं। इसका प्लेटफ़ॉर्म वैज्ञानिक डेटा प्रबंधन, वर्कफ़्लो ऑटोमेशन, सहयोग उपकरणों और पूर्वानुमानात्मक विश्लेषण को एकीकृत करता है, जिससे शोधकर्ताओं को जटिल जानकारी व्यवस्थित करने, प्रयोगशाला प्रक्रियाओं को अनुकूलित करने और अधिक सूचित निर्णय लेने में मदद मिलती है। इसके उत्पाद पोर्टफोलियो में बायोइन्फ़ॉर्मेटिक्स, केमइन्फ़ॉर्मेटिक्स और फ़्लो साइटोमेट्री के समाधान शामिल हैं, जो दवा खोज और सामग्री विज्ञान जैसे क्षेत्रों में काम का समर्थन करते हैं।

Associate Account Manager - Luma Software, UK Hybrid

Manage renewals, retention, and expansion for Luma scientific software accounts across Benelux and Nordic markets. Build customer relationships, support account growth, and partner with sales and customer success teams.

विवरण

  • Manage the health, retention, and growth of an assigned portfolio of Luma customer accounts
  • Lead renewals for named accounts while identifying and closing expansion opportunities with departmental buyers and smaller research teams
  • Work closely with Strategic Account Executives, Customer Success, and the wider sales organization
  • Travel 30% or more for customer meetings, QBRs, and account management activities
  • Find and develop expansion opportunities within existing customer accounts
  • Manage the complete sales cycle for small and mid-sized expansion opportunities, typically below $50K ARR
  • Assess customer needs, develop business cases, and present proposals for renewal and expansion opportunities
  • Meet or surpass quarterly and annual retention and expansion targets
  • Work with WW Renewals on renewal tracking, account health, stakeholder feedback, and at-risk accounts
  • Develop relationships with scientific researchers, lab managers, and departmental decision-makers
  • Understand customer workflows, challenges, and scientific goals related to ELN, LIMS, cheminformatics, bioinformatics, and data visualization
  • Present Dotmatics solutions to address research and data management needs
  • Partner with Customer Success on onboarding and customer value realization
  • Manage renewals from the 120-day notice period through contract completion
  • Forecast renewal risk and revenue, monitor account health, and take action on renewal concerns
  • Negotiate renewal pricing, terms, and contract structures within defined parameters
  • Work with Customer Success to address adoption and customer satisfaction issues
  • Assist Strategic Account Executives with named enterprise accounts
  • Work with Presales on product demonstrations and technical discovery conversations
  • Coordinate account plans, customer communications, and opportunity progression
  • Keep CRM records accurate and report on renewal status, pipeline activity, and account health
  • Build knowledge of the Dotmatics Luma portfolio while tracking scientific research trends, laboratory informatics needs, and competitors
  • Share market intelligence with Sales and Product teams
  • Take part in pipeline and renewal forecast reviews with sales leadership

आवश्यकताएँ

  • At least four years of experience in inside sales, renewal management, account management, or sales development
  • Experience in SaaS, life sciences, or technical software is preferred
  • A degree in Life Sciences, Chemistry, Biology, Biochemistry, or a related scientific discipline may be held
  • Demonstrated success meeting or exceeding retention, renewal, or sales quotas
  • Understanding of complex sales processes
  • Ability to work with Finance and RevOps to develop sales contracts
  • Strong skills in discovery, negotiation, and consultative selling
  • Excellent written, verbal, presentation, and communication skills
  • Experience with CRM platforms, preferably Salesforce, and sales engagement tools
  • Strong organization and time management, with the ability to manage a high-volume renewal portfolio alongside expansion opportunities
  • Ability to collaborate effectively while independently managing renewal and sales responsibilities
  • English proficiency required; Dutch, Danish, or Swedish is helpful but not required
  • Experience selling to or managing accounts in research organizations, pharmaceutical companies, biotech firms, or academic institutions may be beneficial
  • Understanding of SaaS models, subscription renewals, and expansion-led growth may be beneficial
  • Familiarity with scientific research processes and laboratory informatics may be beneficial

लाभ

  • Remote-friendly work environment
  • Equal opportunity employer offering a supportive and welcoming workplace

संबंधित नौकरियाँ

Personalberatung Pillong

Senior International Sales Manager, PV Mounting Systems

Personalberatung Pillong

Lead international customer acquisition and key accounts for a global industrial group’s photovoltaic mounting systems. Develop solar project markets and partnerships worldwide.

खोलें
Inkster GmbH

Marketing Manager, Hybrid in Hamburg

Inkster GmbH

Lead campaign creative development, social media content, and performance analysis at Inkster, a European provider of temporary fruit-based tattoos. Test and optimize marketing creatives using campaign insights and market trends.

खोलें
Mendelson & Co.

Remote Banking Business Analyst

Mendelson & Co.

Analyze banking requirements and test IT solutions for Mendelson GmbH, a German professional services provider serving banking, insurance, and energy clients.

खोलें
Salonkee

Sales Representative – Salon Software, Braunschweig

Salonkee

Help Salonkee grow its salon software business in Braunschweig through prospecting, product demonstrations and managing sales from first contact to close.

खोलें
Salonkee

Salonkee Sales Representative (Career Changer) – Hannover

Salonkee

Grow Salonkee’s salon software business in Hannover by building relationships with salon owners and guiding them through product demonstrations. Manage the sales process from prospecting to close while planning your week independently.

खोलें
EF Education First Teachers

Head of Content and Course Design

EF Education First Teachers
1,001 – 5,000 कर्मचारी
B2Bशिक्षा

Lead K–12 curriculum development and course production at Efekta Education, overseeing digital and print learning workflows across international markets.

खोलें
Red Hat
Kreato Global | BPO and Language Solutions
Red Hat

Red Hat OpenShift Cloud Consultant

Red Hat

Implement Red Hat OpenShift, Ceph, and Ansible solutions for enterprise customers in Israel. Design cloud architectures and advance DevOps automation at customer sites.

खोलें
Taurus SA

IT Technician and Client Support Specialist

Taurus SA

Support Taurus’s corporate users and external clients at a regulated digital-asset fintech. Handle Azure infrastructure, endpoint support, ticket triage, and client issue resolution.

खोलें