MyTalent.io
MyTalent.io
51 – 200 Zaposleni
LogistikaSvetovanjeTrženje
MyTalent.io je agencija za virtualne asistente, ki nudi storitve podjetjem v nemško govoreči regiji. Podjetje povezuje organizacije z mednarodnimi virtualnimi asistenti, ki zagotavljajo administrativno podporo, ustvarjajo vsebine, skrbijo za pomoč strankam in pomagajo pri trženju. Njegov prilagodljivi model je zasnovan tako, da podjetjem pomaga povečati operativne zmogljivosti in obvladovati stroške, hkrati pa bodoče virtualne asistente vodi skozi specializacijo, registracijo in razvoj njihove profesionalne spletne prisotnosti.

German-Speaking Customer Support Specialist

Support customers by phone, email, and WhatsApp, and manage Freshdesk tickets. The role also covers social media comments and customer reviews.

Opis

  • Assist customers across multiple communication channels
  • Respond to inquiries by phone, email, and WhatsApp
  • Process and track support tickets in Freshdesk
  • Reply to comments on Instagram, Meta, and other advertising platforms
  • Manage review platforms and respond to customer reviews
  • Handle phone support and follow up on unresolved issues

Zahteve

  • German proficiency at B2–C1 level
  • Experience in customer service and phone support
  • Strong communication skills and a friendly, customer-oriented manner
  • Reliable, organized approach to work
  • Experience with Freshdesk or a similar ticketing system is an advantage

Ugodnosti

  • Part-time or full-time employment options
  • Remote work

Sorodna delovna mesta

Technogym

Customer Success and Digital Account Specialist, Florida Remote

Technogym

Grow adoption, sales, and retention for Technogym’s Mywellness platforms. Lead digital product training, implementation support, webinars, and client onboarding across South Florida.

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Inspectorio

Senior Lead Customer Success Manager, Remote US

Inspectorio

Lead enterprise customer implementations and growth for Inspectorio’s AI-powered supply chain platform. Oversee technical escalations, business analysis, and customer success initiatives.

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Hypori

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Build secure enterprise Android applications at Hypori, a cybersecurity SaaS company. Develop Kotlin features, automated tests, and software delivered to on-premises and public cloud environments through agile CI/CD.

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Employer Direct Healthcare

Senior Manager, Client Success Strategy & Operations — Employer Direct Healthcare, New York City (Hybrid)

Employer Direct Healthcare

Lead strategy and operations for Lantern’s Client Success team, supporting a specialty care platform that connects members with leading specialists. Drive planning, forecasting, retention, and account growth.

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