MyTalent.io nemis tilida so‘zlashiladigan hududdagi bizneslarga xizmat ko‘rsatuvchi virtual yordamchilar agentligidir. Kompaniya tashkilotlarni ma’muriy ko‘mak, kontent yaratish, mijozlarga xizmat ko‘rsatish va marketing yordamini taqdim etadigan xalqaro virtual yordamchilar bilan bog‘laydi. Uning moslashuvchan modeli bizneslarga operatsion salohiyatini kengaytirish va xarajatlarni boshqarishga yordam beradi, shuningdek, virtual yordamchi bo‘lishni istagan nomzodlarga ixtisoslashish, ro‘yxatdan o‘tish va professional onlayn ishtirokini rivojlantirish jarayonlarida yo‘l-yo‘riq ko‘rsatadi.
German-Speaking Customer Support Specialist
Support customers by phone, email, and WhatsApp, and manage Freshdesk tickets. The role also covers social media comments and customer reviews.
Tavsif
- Assist customers across multiple communication channels
- Respond to inquiries by phone, email, and WhatsApp
- Process and track support tickets in Freshdesk
- Reply to comments on Instagram, Meta, and other advertising platforms
- Manage review platforms and respond to customer reviews
- Handle phone support and follow up on unresolved issues
Talablar
- German proficiency at B2–C1 level
- Experience in customer service and phone support
- Strong communication skills and a friendly, customer-oriented manner
- Reliable, organized approach to work
- Experience with Freshdesk or a similar ticketing system is an advantage
Imtiyozlar
- Part-time or full-time employment options
- Remote work