RecruitMyMom
RecruitMyMom
RecruitMyMom este o agenție de recrutare din Africa de Sud care pune în legătură angajatorii cu mame profesioniste calificate și contractori independenți. Oferta sa flexibilă de recrutare include roluri cu normă întreagă și cu jumătate de normă în domenii precum asistență virtuală, marketing, logistică, consultanță și sprijin executiv fracționat. Agenția oferă și servicii de evaluare a candidaților, inclusiv verificări de antecedente și teste psihometrice, pentru a-i ajuta pe angajatori să găsească talente de încredere și, în același timp, să extindă accesul femeilor la oportunități de muncă.

Part-Time Virtual Administrative Assistant in South Africa (Remote)

Support a remote healthcare operation through intern coordination, customer support oversight, wholesale order administration, client onboarding, reporting, and payment follow-up. This part-time role combines daily operations management with virtual training and administrative coordination.

Descriere

  • Coordinate daily 15-minute check-ins with 2–3 customer support interns, align priorities, and review ticket queues
  • Review ticket-resolution quality across company platforms to uphold support standards
  • Answer intern questions and manage escalated or high-priority support matters
  • Oversee wholesale purchase orders from receipt through confirmed delivery
  • Order replenishment stock from suppliers and monitor delivery timelines
  • Serve as the main administrative contact for representatives at wholesale accounts
  • Monitor overdue balances and issue scheduled payment reminders
  • Lead virtual onboarding and interactive platform training for new clients and healthcare providers
  • Assemble and send welcome packs, onboarding documents, and platform-access materials
  • Schedule and maintain training calendars for members, clients, and providers
  • Prepare and submit monthly performance and service reports for corporate clients
  • Participate in a daily 15-minute huddle to review goals, resolve blockers, answer questions, and assign escalated tickets
  • Complete essential operational work, including wholesale ordering, stock replenishment, onboarding, and monthly reporting
  • Provide leadership with an end-of-day summary covering completed work, order and delivery progress, intern ticket metrics, and next-day follow-ups

Cerințe

  • At least two years of experience in virtual assistance, operations coordination, customer support, or administrative management
  • Experience supervising junior colleagues, checking work quality, and offering clear direction
  • Hands-on experience with purchase orders, stock replenishment, and invoice follow-up processes
  • Highly effective written and spoken communication, with empathy and professional presentation
  • Able to learn digital tools, booking systems, and communication platforms quickly
  • Strong time management and the ability to maximise productivity within a 10-hour weekly schedule

Beneficii

  • Part-time schedule of 10 hours per week
  • Fully remote work

Locuri de muncă similare

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Deschide