RecruitMyMom
RecruitMyMom
11 – 50 Employees
ConsultingLogisticsMarketing
RecruitMyMom is a South African talent agency that connects employers with skilled professional mothers and independent contractors. Its flexible recruitment offering covers full-time and part-time roles across areas such as virtual assistance, marketing, logistics, consulting, and fractional executive support. The agency also provides candidate screening services, including background checks and psychometric testing, to help employers find dependable talent while expanding access to work opportunities for women.

Part-Time Virtual Administrative Assistant in South Africa (Remote)

Support a remote healthcare operation through intern coordination, customer support oversight, wholesale order administration, client onboarding, reporting, and payment follow-up. This part-time role combines daily operations management with virtual training and administrative coordination.

Description

  • Coordinate daily 15-minute check-ins with 2–3 customer support interns, align priorities, and review ticket queues
  • Review ticket-resolution quality across company platforms to uphold support standards
  • Answer intern questions and manage escalated or high-priority support matters
  • Oversee wholesale purchase orders from receipt through confirmed delivery
  • Order replenishment stock from suppliers and monitor delivery timelines
  • Serve as the main administrative contact for representatives at wholesale accounts
  • Monitor overdue balances and issue scheduled payment reminders
  • Lead virtual onboarding and interactive platform training for new clients and healthcare providers
  • Assemble and send welcome packs, onboarding documents, and platform-access materials
  • Schedule and maintain training calendars for members, clients, and providers
  • Prepare and submit monthly performance and service reports for corporate clients
  • Participate in a daily 15-minute huddle to review goals, resolve blockers, answer questions, and assign escalated tickets
  • Complete essential operational work, including wholesale ordering, stock replenishment, onboarding, and monthly reporting
  • Provide leadership with an end-of-day summary covering completed work, order and delivery progress, intern ticket metrics, and next-day follow-ups

Requirements

  • At least two years of experience in virtual assistance, operations coordination, customer support, or administrative management
  • Experience supervising junior colleagues, checking work quality, and offering clear direction
  • Hands-on experience with purchase orders, stock replenishment, and invoice follow-up processes
  • Highly effective written and spoken communication, with empathy and professional presentation
  • Able to learn digital tools, booking systems, and communication platforms quickly
  • Strong time management and the ability to maximise productivity within a 10-hour weekly schedule

Benefits

  • Part-time schedule of 10 hours per week
  • Fully remote work

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