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Sedgwick
Sedgwick
H1B vīzas sponsorsBūvniecībaKonsultācijasVeselības aprūpe
Sedgwick organizācijām visā pasaulē nodrošina tehnoloģijās balstītus riska, labumu un integrētus uzņēmējdarbības risinājumus. Uzņēmuma darbība ietver nelaimes gadījumu, veselības, invaliditātes, bezdarba kompensāciju un atbildības prasību administrēšanu, kā arī konsultāciju, tiesu grāmatvedības, tiesu inženierijas, īpašuma atjaunošanas, zīmola aizsardzības un zaudējumu novēršanas pakalpojumu izveidi. Sedgwick atbalsta klientus būvniecības, konsultāciju, veselības aprūpes, lauksaimniecības un vides pakalpojumu nozarēs, īpašu uzmanību pievēršot daudzveidībai, vienlīdzībai un iekļaušanai, kā arī vides, sociālās atbildības un pārvaldības praksei.
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Vakances uzņēmumā

Bilingual Service Center Team Lead – Remote

Sedgwick seeks a bilingual Service Center Team Lead to oversee remote insurance-service call-center operations. The role supervises teams, improves quality, resolves customer issues, and develops staff in Florida or Texas.

USAmerikas Savienotās ValstisFLFloridaTXTeksasaAttālinātiPilna slodzeVecākais speciālistsNepieciešamā Valoda: angļuNepieciešamā Valoda: spāņuDivvalodīgs

Apraksts

  • Build, implement, and maintain service delivery programs spanning quality assurance, client services, and workforce management
  • Evaluate team competencies and establish baseline opportunities for service improvement
  • Improve Service Center metrics and tracking systems to support program enhancements
  • Maintain records of training activities, colleague progress, and program effectiveness
  • Investigate and resolve customer service issues
  • Supervise a Service Center unit and track daily team performance
  • Monitor workloads and statuses, advise colleagues on complex matters, and resolve problems
  • Create, implement, and monitor staff development plans focused on customer service skills
  • Report unit issues and resolutions to upper management
  • Administer personnel policies and comply with staffing and training standards
  • Interview candidates, hire colleagues, and establish performance development plans
  • Lead colleague performance discussions
  • Provide support, guidance, leadership, and motivation
  • Support quality initiatives and complete other assigned duties

Prasības

  • A bachelor's degree from an accredited college or university is preferred
  • Four years of call-center or customer-service experience, or an equivalent combination of education and experience, is required
  • Supervisory experience is preferred
  • Strong customer-service expertise, including call-center client processes and procedures
  • Excellent skills in team coaching, training, facilitation, and development
  • Excellent oral and written communication skills, including presentations
  • Excellent customer-service skills
  • Proficiency with PCs and Microsoft Office products
  • Strong analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Excellent negotiation skills
  • Ability to work effectively in a team environment
  • Ability to meet or exceed Performance Competencies
  • Ability to manage work-related stress and multiple priorities simultaneously
  • Ability to meet deadlines
  • Ability to travel as required

Priekšrocības

  • Work-life balance
  • Caring workplace culture
  • Career growth opportunities
  • Equal opportunity workplace
  • Drug-free workplace
  • Reasonable accommodations when applicable and appropriate

Saistītās vakances

Knowtion Health

Remote Talent Acquisition Manager

Knowtion Health
501 – 1000 Darbinieki
H1B vīzas sponsorsApdrošināšanaKonsultācijasLoģistika
USAmerikas Savienotās ValstisALAlabamaAZArizonaFLFloridaIDAidahoKSKanzasaMEMeinaMIMičiganaMSMisisipiMOMisūriNMŅūmeksikaNCZiemeļkarolīnaOKOklahomaPAPensilvānijaSCDienvidkarolīnaTNTenesīTXTeksasaVAVirdžīnijaWVRietumvirdžīnijaWIViskonsinaAttālinātiPilna slodzeJaunākais speciālistsVidējais līmenisNepieciešamā Valoda: angļuPersonāla atlase

Oversee recruiting systems, requisitions, analytics, and contingent workforce operations at Knowtion Health. Help support scalable hiring processes for a growing healthcare company.

Atvērt
Napco National

Purchasing Coordinator, Saudi Arabia (Remote)

Napco National
5001 – 10 000 Darbinieki
LoģistikaPārtika un dzērieniVeselības aprūpe
SASaūda ArābijaAttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuIepirkumi

Coordinate purchasing operations for a manufacturing business in Saudi Arabia, from purchase orders and supplier deliveries to customs paperwork and material transfers. Support shipment clearance, invoice processing, supplier claims, and product certificate renewals.

Atvērt
Terumo Medical Corporation

Region Manager, Terumo Interventional Systems Sales

Terumo Medical Corporation
1001 – 5000 Darbinieki
H1B vīzas sponsorsKonsultācijasRažošanaVeselības aprūpe
USAmerikas Savienotās ValstisNJŅūdžersija
120 000 $ – 165 000 $ / gads
KlātienēPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuVadītājs

Lead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.

Atvērt