MarketStar

1,001 – 5,000 Employees

H1B Visa Sponsor Consulting Marketing SaaS

MarketStar is a B2B growth and revenue operations company working across consulting, marketing, and SaaS. Its services span demand generation, digital marketing, customer success, sales pipeline development, partner-channel growth, and revenue operations. MarketStar combines data-driven strategy with technology, automation, and tech stack optimization to help businesses strengthen customer relationships, improve retention, and expand revenue through direct and partner-led channels.

Company Jobs

Inside Sales Representative, Trial Assist – Utah Remote

Drive Dropbox trial-to-paid conversions for MarketStar by engaging small business users across phone, email, and digital channels. Manage consultative outreach, customer needs, and sales activity using Salesforce and Outreach.

3 weeks ago

United States

Utah Remote Full-time Junior No degree required English Required Inside Sales Sales

Cloud SFDC

Description

Engage Dropbox trial users by phone, email, and digital channels throughout their trial experience
Convert trials into paid accounts by uncovering customer goals, matching use cases to Dropbox solutions, overcoming objections, and supporting purchase decisions
Build customer relationships through consultative assistance, product guidance, and removal of adoption barriers
Collaborate with Sales to identify promising trial accounts, align outreach plans, and advance buying decisions
Evaluate trial activity and focus outreach according to engagement levels and conversion potential
Provide customer feedback and insights to internal teams to strengthen the trial journey and conversion performance
Meet targets for trial conversion, customer engagement, productivity, and other key performance indicators
Deliver calling and email campaigns to existing client customers
Record customer interactions and manage pipeline information across Salesforce, Outreach, Power BI, Slack, Calendar, Gmail, and Outlook
Represent Dropbox products and services with informed, customer-focused advocacy
Maintain up-to-date knowledge of client products and services
Request and apply coaching from peers and managers
Handle additional responsibilities as assigned

Requirements

At least one year of B2B inside sales experience; direct sales or trial-conversion experience is preferred
Working knowledge of cloud-based technology and related tools
Experience nurturing leads, profiling customers, or managing trial lifecycles to uncover sales opportunities
Experience handling sales and service requests while providing a strong customer experience
Confidence building trust quickly during an initial call
Strong organizational and time-management abilities
Ability to manage multiple tasks, prioritize promising leads, and perform effectively under pressure
Excellent verbal and written communication skills with a professional phone manner
Intermediate proficiency with Salesforce, Outreach, Gmail, and other sales technology platforms
Careful attention to detail with reliable follow-through
Availability to take scheduled calls when required

Benefits

Structured training and career-growth opportunities
Mental health support program
Generous paid time off
Paid medical leave
Reimbursement for child or dependent care
Education reimbursement
401(k) matching
Hardship loan program
Access to a financial wellness advisor
Comprehensive medical, dental, and vision coverage

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Inside Sales Representative, Trial Assist – Utah Remote

Drive Dropbox trial-to-paid conversions for MarketStar by engaging small business users across phone, email, and digital channels. Manage consultative outreach, customer needs, and sales activity using Salesforce and Outreach.

Description

Requirements

Benefits

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