LogoFresh Jobs Ahead
TDCX
TDCX
GostinstvoPotovanjaZdravstveno varstvo
TDCX ponuja rešitve za uporabniško izkušnjo, ki podjetjem pomagajo komunicirati s strankami in jim zagotavljati podporo prek več kanalov. Njegova ponudba poudarja varno sporočanje, ki upošteva zasebnost, hkrati pa omogoča sodelovanje skupnosti in skupinske pogovore, zaradi česar interakcije ostajajo urejene in dostopne. Profil podjetja je lahko zanimiv za strokovnjake, ki raziskujejo priložnosti na področju uporabniške izkušnje, komunikacijskih storitev in povezanih poslovnih podpornih dejavnosti.
LinkedIn
Delovna mesta v podjetju

Customer Service Specialist – Singapore (Onsite)

Support TDCX customers across communication channels by resolving issues, aiming for first-contact resolution, and improving customer satisfaction.

SGSingapurNa lokacijiPolni delovni časJuniorSrednja ravenZahtevani Jezik: angleščinaPodpora strankam

Opis

  • Deliver customer support through relevant communication channels.
  • Assess customer needs and investigate existing issues to find solutions.
  • Resolve customer confusion and work toward first-contact resolution.
  • Coordinate with service partners and internal teams to close cases in line with service standards.
  • Share feedback on tools, resources, procedures, and guidelines to improve workflows and customer experience.
  • Follow established procedures to provide service that supports high customer satisfaction.
  • Build lasting customer relationships through attentive, proactive engagement.
  • Take on other duties assigned by management within the employment category and support the implementation, maintenance, and ongoing improvement of TDCX’s Quality Management System.

Zahteve

  • A diploma or higher qualification in any field, including an Advanced/Higher/Graduate Diploma, bachelor’s, postgraduate, professional, or master’s degree.
  • Around two years of experience in a related field is preferred; fresh graduates are welcome to apply.
  • Strong time-management skills and motivation to exceed expectations.
  • Ability to multitask and use customer-provided information to tailor responses and actions to individual needs.
  • Strong communication skills, including active listening, empathy, and effective phone etiquette in pace, tone, voice quality, grammar, and articulation.
  • Comfort using computers and multiple systems, with the ability to learn new ones.
  • Excellent spoken and written English, as well as proficiency in the language of the supported market.

Ugodnosti

  • Competitive compensation and attractive perks.
  • Comprehensive medical, insurance, and social security coverage.
  • High-quality workspaces.
  • Activities and recognition programs for employees.
  • Learning and development plans to support career growth.
  • A positive workplace culture that supports your future.
  • A conveniently located workplace with direct public transport links.
  • Flexible work arrangements.
  • Coaching and mentoring from experienced colleagues.
  • The opportunity to join a global company recognized with hundreds of industry awards.

Sorodna delovna mesta

Brillio

Senior Data Scientist

Brillio
1001 – 5000 Zaposleni
Sponzor vizuma H1BLogistikaZavarovanjeZdravstveno varstvo
INIndijaHibridnoPolni delovni časSeniorZahtevani Jezik: angleščinaPodatkovni znanstvenik
.NETAngularAWSAzureDockerDynamoDBGoogle Cloud PlatformGraphQLJavaJavaScriptKubernetesMongoDBMySQLNext.jsNode.jsNoSQLOblakPostgresPythonReactSQLTypeScript

Lead the development of scalable web applications at Brillio, guiding front-end architecture, backend APIs, cloud deployments, and engineering teams.

Odpri
Springer Nature

Associate or Senior Editor, Machine Learning — Springer Nature, Shanghai Hybrid

Springer Nature
5001 – 10.000 Zaposleni
Sponzor vizuma za kvalificirane delavceIzobraževanjeSvetovanjeZdravstveno varstvo
CNKitajskaHibridnoPolni delovni časSeniorZahtevani Jezik: angleščinaInženir strojnega učenja

Edit machine-learning research for Nature Communications, overseeing manuscript evaluation and peer review. Help shape journal strategy, develop scientific content, and build connections across the research community.

Odpri
Nebius Group

Senior Customer AI Engineer

Nebius Group
1001 – 5000 Zaposleni
PodjetjeSaaSUmetna inteligenca
USZdružene države Amerike
209.800 $ – 262.200 $ / leto
Na daljavoPolni delovni časSeniorZahtevani Jezik: angleščinaInženir strojnega učenjaInženir umetne inteligence
OblakPorazdeljeni sistemi

Guide customers from proof of concept to production on Nebius’s AI cloud platform, helping them deploy AI workloads reliably and at scale. Improve performance, reliability, and cost efficiency while accelerating time to production and customer value.

Odpri