Staffing For Doctors
Staffing For Doctors
Staffing For Doctors este o companie americană de recrutare și furnizare de personal pentru domeniul medical, care conectează cabinetele medicale cu asistenți medicali virtuali și profesioniști în sprijin clinic instruiți în conformitate cu cerințele HIPAA și potriviți pentru diferite specializări. Echipele sale de la distanță sprijină cabinetele în programarea consultațiilor, documentarea în sistemele electronice de evidență medicală, întocmirea fișelor, obținerea autorizărilor prealabile, comunicarea cu pacienții și alte fluxuri de lucru administrative și clinice dintr-o gamă variată de specializări. Compania pune accent pe conformitate, gestionarea securizată a datelor și integrarea structurată a personalului, deservind cabinetele prin procesele sale de recrutare, portal și servicii de asistență pentru clienți.

Remote Cardiology Appointment Verification and Patient Scheduling Coordinator

Remote coordinator role supporting a U.S. medical practice by verifying cardiology appointments, reactivating overdue visits, managing Epic records, and assisting with patient scheduling. The position includes outbound calls, recall follow-up, and coordination of patient inquiries.

Descriere

  • Audit upcoming cardiology schedules in Epic and confirm each appointment’s status
  • Place high-volume outbound confirmation calls while recording reschedules and cancellations
  • Record patient communications in Epic and promptly escalate urgent clinical or patient concerns to the care team
  • Monitor overdue, canceled, and no-show cardiology appointments for follow-up
  • Carry out organized, multi-touch outreach to reactivate patients and secure new appointment dates
  • Keep Epic follow-up queues current until appointments are confirmed or records are officially closed
  • Engage older patients with a considerate, steady, and supportive communication style
  • Handle incoming scheduling calls, rescheduling requests, and routine visit logistics
  • Capture accurate messages, direct clinical questions to cardiology staff, and follow up on unresolved inquiries
  • Communicate with patients in a clear, professional, empathetic, patient, and confident manner

Cerințe

  • At least two years supporting a U.S. medical practice with appointment scheduling, patient recall or reactivation, and outbound confirmation calls
  • Practical experience working with EMR or EHR systems
  • Consistent compliance with HIPAA requirements
  • A dedicated, quiet home office suitable for patient calls
  • A noise-canceling headset
  • Reliable high-speed internet access
  • Comfort using web-based VoIP phone systems
  • Strong self-direction and follow-through when independently managing extensive recall lists
  • Recent, direct experience with Epic is preferred
  • Experience in cardiology or supporting older patient populations is preferred
  • Fluent bilingual English and Spanish communication is preferred
  • High-volume outbound calling experience combined with front-office or receptionist experience is preferred

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