Staffing For Doctors
Staffing For Doctors
Staffing For Doctors — АҚШ-та орналасқан, медициналық ұйымдарды HIPAA талаптары бойынша оқытылған, мамандану бағытына сай виртуалды медициналық ассистенттермен және клиникалық қолдау мамандарымен байланыстыратын денсаулық сақтау саласындағы кадрлық компания. Оның қашықтан жұмыс істейтін командалары әртүрлі медициналық мамандықтар бойынша қабылдауды жоспарлау, электрондық медициналық карталарды құжаттау, медициналық карталармен жұмыс істеу, алдын ала рұқсат алу, пациенттермен байланыс және басқа да әкімшілік әрі клиникалық жұмыс процестерін қолдайды. Компания талаптарға сәйкестікке, деректерді қауіпсіз өңдеуге және құрылымдалған бейімдеу процесіне назар аударып, кадрлық қызмет көрсету, портал және клиенттерді қолдау процестері арқылы медициналық ұйымдарға қызмет көрсетеді.

Remote Cardiology Appointment Verification and Patient Scheduling Coordinator

Remote coordinator role supporting a U.S. medical practice by verifying cardiology appointments, reactivating overdue visits, managing Epic records, and assisting with patient scheduling. The position includes outbound calls, recall follow-up, and coordination of patient inquiries.

Сипаттама

  • Audit upcoming cardiology schedules in Epic and confirm each appointment’s status
  • Place high-volume outbound confirmation calls while recording reschedules and cancellations
  • Record patient communications in Epic and promptly escalate urgent clinical or patient concerns to the care team
  • Monitor overdue, canceled, and no-show cardiology appointments for follow-up
  • Carry out organized, multi-touch outreach to reactivate patients and secure new appointment dates
  • Keep Epic follow-up queues current until appointments are confirmed or records are officially closed
  • Engage older patients with a considerate, steady, and supportive communication style
  • Handle incoming scheduling calls, rescheduling requests, and routine visit logistics
  • Capture accurate messages, direct clinical questions to cardiology staff, and follow up on unresolved inquiries
  • Communicate with patients in a clear, professional, empathetic, patient, and confident manner

Талаптар

  • At least two years supporting a U.S. medical practice with appointment scheduling, patient recall or reactivation, and outbound confirmation calls
  • Practical experience working with EMR or EHR systems
  • Consistent compliance with HIPAA requirements
  • A dedicated, quiet home office suitable for patient calls
  • A noise-canceling headset
  • Reliable high-speed internet access
  • Comfort using web-based VoIP phone systems
  • Strong self-direction and follow-through when independently managing extensive recall lists
  • Recent, direct experience with Epic is preferred
  • Experience in cardiology or supporting older patient populations is preferred
  • Fluent bilingual English and Spanish communication is preferred
  • High-volume outbound calling experience combined with front-office or receptionist experience is preferred

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