Agilent Technologies
Agilent Technologies
Agilent Technologies биофармацевтикалық зерттеулерде, азық-түлік пен сусындарды сынауда, клиникалық диагностикада және қоршаған ортаны талдауда қолданылатын аналитикалық және зертханалық технологияларды әзірлейді. Компанияның өнімдер портфеліне газдық және сұйықтық хроматографиясы, масс-спектрометрия, зертханалық керек-жарақтар, бағдарламалық жасақтама және информатика шешімдері кіреді. Бұл портфель зертханаларды басқару, техникалық қызмет көрсету және аспаптарды жөндеу қызметтерімен толықтырылады. Компания аталған технологияларды геномикада, патологияда және онкологиялық зерттеулерде де қолданып, тұрақты шешімдер арқылы ғылымның дамуына үлес қосуды мақсат етеді.

Field Service Engineer, Asset Performance Management — Japan

Install, maintain, and repair Agilent hardware, software, and network solutions. Provide on-site customer support and travel throughout Japan 100% of the time.

Сипаттама

  • Install and service company and third-party systems at customer sites, including implementation, maintenance, and repairs.
  • Set up and optimize hardware, software, network products, and configurations at customer sites.
  • Troubleshoot and resolve product performance issues.
  • Carry out equipment maintenance and repairs.
  • Guide customers on preventive maintenance and configurations that affect product performance.
  • Address potential equipment and software issues proactively to help prevent unplanned business interruptions.
  • Provide integrated solutions covering peripherals, communications, operating systems, and application software.
  • Act as an internal technical resource and handle product escalations.
  • Work with Support, Sales, Marketing, and R&D to develop customer solutions.
  • Provide technical training, maintenance seminars, and workshops for field engineers and customers.
  • Train field engineers and customers.
  • Calibrate equipment on-site for large-volume customers.
  • Qualify leads.

Талаптар

  • Bachelor's or master's degree, or equivalent.
  • Postgraduate study, certification, and/or a license may be required.
  • Typically, at least 4 years of relevant experience are required to enter this level.
  • Agree to participate in and meet Agilent-approved customer or vendor credentialing requirements for site access.
  • Credentialing may require proof of identity, relevant work certification, and compliance with customer health and safety requirements.
  • Be willing and able to travel 100% of the time.
  • Be available for day shifts.

Артықшылықтар

  • Remote work option.
  • Full-time weekly schedule.
  • Access to country-specific pay and benefits information.
  • Equal opportunity employment.

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