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Agilent Technologies
Agilent Technologies
H1B Visa SponsorConsultingFood & BeverageHealthcare
Agilent Technologies develops analytical and laboratory technologies used across biopharmaceutical research, food and beverage testing, clinical diagnostics, and environmental analysis. Its portfolio includes gas and liquid chromatography, mass spectrometry, laboratory supplies, software, and informatics, supported by services for laboratory management, maintenance, and instrument repair. The company also applies these technologies to genomics, pathology, and cancer research, with an emphasis on advancing science through sustainable solutions.
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Field Service Engineer, Asset Performance Management — Japan

Install, maintain, and repair Agilent hardware, software, and network solutions. Provide on-site customer support and travel throughout Japan 100% of the time.

JPJapanRemoteFull-timeMiddleSeniorEnglish RequiredField Engineer

Description

  • Install and service company and third-party systems at customer sites, including implementation, maintenance, and repairs.
  • Set up and optimize hardware, software, network products, and configurations at customer sites.
  • Troubleshoot and resolve product performance issues.
  • Carry out equipment maintenance and repairs.
  • Guide customers on preventive maintenance and configurations that affect product performance.
  • Address potential equipment and software issues proactively to help prevent unplanned business interruptions.
  • Provide integrated solutions covering peripherals, communications, operating systems, and application software.
  • Act as an internal technical resource and handle product escalations.
  • Work with Support, Sales, Marketing, and R&D to develop customer solutions.
  • Provide technical training, maintenance seminars, and workshops for field engineers and customers.
  • Train field engineers and customers.
  • Calibrate equipment on-site for large-volume customers.
  • Qualify leads.

Requirements

  • Bachelor's or master's degree, or equivalent.
  • Postgraduate study, certification, and/or a license may be required.
  • Typically, at least 4 years of relevant experience are required to enter this level.
  • Agree to participate in and meet Agilent-approved customer or vendor credentialing requirements for site access.
  • Credentialing may require proof of identity, relevant work certification, and compliance with customer health and safety requirements.
  • Be willing and able to travel 100% of the time.
  • Be available for day shifts.

Benefits

  • Remote work option.
  • Full-time weekly schedule.
  • Access to country-specific pay and benefits information.
  • Equal opportunity employment.

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