Agilent Technologies
Agilent Technologies
Agilent Technologies dezvoltă tehnologii analitice și de laborator utilizate în cercetarea biofarmaceutică, testarea alimentelor și băuturilor, diagnosticarea clinică și analiza mediului. Portofoliul său include cromatografie în fază gazoasă și lichidă, spectrometrie de masă, consumabile de laborator, software și sisteme informatice, susținute de servicii pentru gestionarea laboratoarelor, întreținere și repararea instrumentelor. Compania aplică aceste tehnologii și în genomică, patologie și cercetarea cancerului, punând accent pe progresul științific prin soluții durabile.

Field Service Engineer, Asset Performance Management — Japan

Install, maintain, and repair Agilent hardware, software, and network solutions. Provide on-site customer support and travel throughout Japan 100% of the time.

Descriere

  • Install and service company and third-party systems at customer sites, including implementation, maintenance, and repairs.
  • Set up and optimize hardware, software, network products, and configurations at customer sites.
  • Troubleshoot and resolve product performance issues.
  • Carry out equipment maintenance and repairs.
  • Guide customers on preventive maintenance and configurations that affect product performance.
  • Address potential equipment and software issues proactively to help prevent unplanned business interruptions.
  • Provide integrated solutions covering peripherals, communications, operating systems, and application software.
  • Act as an internal technical resource and handle product escalations.
  • Work with Support, Sales, Marketing, and R&D to develop customer solutions.
  • Provide technical training, maintenance seminars, and workshops for field engineers and customers.
  • Train field engineers and customers.
  • Calibrate equipment on-site for large-volume customers.
  • Qualify leads.

Cerințe

  • Bachelor's or master's degree, or equivalent.
  • Postgraduate study, certification, and/or a license may be required.
  • Typically, at least 4 years of relevant experience are required to enter this level.
  • Agree to participate in and meet Agilent-approved customer or vendor credentialing requirements for site access.
  • Credentialing may require proof of identity, relevant work certification, and compliance with customer health and safety requirements.
  • Be willing and able to travel 100% of the time.
  • Be available for day shifts.

Beneficii

  • Remote work option.
  • Full-time weekly schedule.
  • Access to country-specific pay and benefits information.
  • Equal opportunity employment.

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