LogoFresh Jobs Ahead
TDCX
TDCX
Asistență medicalăCălătoriiOspitalitate
TDCX oferă soluții pentru experiența clienților, concepute pentru a ajuta companiile să comunice cu clienții lor și să îi sprijine prin mai multe canale. Oferta sa pune accent pe mesageria securizată, care acordă atenție protejării vieții private, permițând totodată participarea în comunități și conversațiile de grup ce mențin interacțiunile organizate și accesibile. Profilul companiei poate fi relevant pentru profesioniștii care explorează oportunități în experiența clienților, serviciile de comunicare și operațiunile conexe de suport pentru afaceri.
LinkedIn
Locurile de muncă ale companiei

Customer Service Representative - TDCX (Onsite, Philippines)

Join TDCX as a Customer Service Representative supporting customers through multiple communication channels. The role focuses on resolving issues, closing cases, and strengthening customer satisfaction.

PHFilipineLa sediuNormă întreagăJuniorNivel mediuLimbă Obligatorie: englezăAsistență clienți

Descriere

  • Deliver high-quality customer support across all applicable communication channels.
  • Assess customer needs, investigate existing issues, and recommend effective solutions.
  • Work toward first-contact resolution while coordinating follow-up with service partners and internal teams through case closure.
  • Share actionable feedback on tools, resources, procedures, and guidelines to improve workflows and the customer experience.
  • Follow established procedures while delivering service that supports high customer satisfaction.
  • Develop lasting customer relationships and strengthen engagement through proactive support.
  • Handle additional duties assigned by management within the employment category and contribute to TDCX’s Quality Management System.

Cerințe

  • A diploma or degree is required, including an Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, or Master’s Degree in any field.
  • Two years of relevant experience is preferred, though fresh graduates are welcome to apply.
  • Demonstrated time management ability and motivation to exceed expectations.
  • Ability to manage multiple tasks and use customer-provided information to tailor responses and actions to individual needs.
  • Strong communication skills, including attentive listening, empathy, and professional phone etiquette.
  • Comfort using computers and multiple systems, with the ability to learn and adapt to new tools.
  • Excellent spoken and written English, along with proficiency in the language of the supported market.

Beneficii

  • Competitive remuneration with additional perks.
  • Comprehensive medical, insurance, and social security coverage.
  • Access to world-class workspaces.
  • Engaging activities and employee recognition programs.
  • Structured learning and development opportunities for career growth.
  • A positive workplace culture designed to support your future.
  • Convenient location with direct public transport connections.
  • Flexible working arrangements.
  • Coaching and mentoring from experienced professionals.
  • The opportunity to join a global company recognized with hundreds of industry awards.

Locuri de muncă similare

Johnson & Johnson

Remote Contract Director, Key Account Management

Johnson & Johnson
Sponsor pentru viza H1BAsistență medicalăBiotehnologieProduse farmaceutice
USStatele Unite ale AmericiiCOColoradoILIllinoisIAIowaKSKansasMNMinnesotaMOMissouriWIWisconsin
131.000 $ – 211.600 $ / an
RemoteNormă întreagăLiderLimbă Obligatorie: englezăDirector

Lead pricing, negotiations, and Surgery portfolio contracts for Johnson & Johnson health systems. Shape account strategy, ensure compliance, and support profitable performance across seven U.S. states.

Deschide
Ascensus

Regional Vice President, Retirement Sales – California (Remote)

Ascensus
5.001 – 10.000 Angajați
Sponsor pentru viza H1BAsigurăriConsultanțăFinanțe
USStatele Unite ale AmericiiCACaliforniaRemoteNormă întreagăLiderLimbă Obligatorie: englezăVicepreședinte

Lead retirement plan sales across California by building relationships with financial professionals and intermediary firms. The role covers territory development, product positioning, prospecting support, and sales coordination.

Deschide
Fetch 📦

Director of Strategic Accounts, Florida (Remote)

Fetch 📦
201 – 500 Angajați
ConsultanțăLogisticăOspitalitate
USStatele Unite ale AmericiiFLFlorida
200.000 $ – 240.000 $ / an
RemoteNormă întreagăLiderLimbă Obligatorie: englezăDirector

Lead enterprise and national customer relationships for Fetch’s PropTech platform, expanding strategic accounts and securing complex agreements. Grow regional adoption and revenue through cross-functional partnership and account expansion.

Deschide