LogoFresh Jobs Ahead
Attus Procuradoria Digital
Attus Procuradoria Digital
51 – 200 Darbinieki
Juridiskie pakalpojumiKonsultācijasMākslīgais intelekts
Attus Procuradoria Digital izstrādā mākslīgajā intelektā balstītus SaaS risinājumus publiskajām prokuratūrām un juridiskajiem departamentiem. Tās platforma apvieno ģeneratīvo mākslīgo intelektu un darbplūsmu automatizāciju, lai apstrādātu pieteikumus, spriedumus, vienošanās un citus juridiskos dokumentus, sagatavotu dokumentu projektus un protokolu tekstus, uzraudzītu termiņus, kā arī organizētu lietu sadali un pārvaldību. Tā atbalsta arī fiskālo parādu piedziņu, izmantojot datu attīrīšanu un papildināšanu ar valsts avotu palīdzību. Sistēma tiek apmācīta un konfigurēta atbilstoši katras prokuratūras darbības kontekstam, palīdzot prokuroriem, vadītājiem un juridiskajiem konsultantiem vairāk laika veltīt stratēģiskam darbam, kamēr ikdienas juridiskās darbības tiek veiktas digitāli.
LinkedIn
Vakances uzņēmumā

Technical Support Analyst

Support customers using Attus’s digital legal platform by triaging requests, investigating incidents, validating environments, and escalating complex cases. The role uses SQL and requires clear, empathetic communication in Portuguese.

BRBrazīlijaAttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: portugāļuAtbalsta inženieris
SQL

Apraksts

  • Act as the first point of contact for customer inquiries and provide frontline technical support.
  • Handle support tickets from registration and classification through resolution.
  • Meet service level agreements and objectives (SLAs and SLOs).
  • Investigate incidents and questions with departmental tools, reviewing workflows to find root causes.
  • Identify whether issues stem from business rules, system usage questions, or basic integration failures.
  • Escalate complex tickets to higher support tiers.
  • Keep customers informed about request progress.
  • Validate differences between production (PRD) and staging or acceptance (HML) environments.
  • Use SQL for analysis and investigation.
  • Communicate clearly and proactively with customers throughout each ticket’s lifecycle.
  • Write accurate, clear ticket records in Portuguese.

Prasības

  • Currently pursuing or holding a degree in information technology or a related field; preferably in at least the fourth semester.
  • Intermediate knowledge of SQL, Postman, JSON, and basic BPMN.
  • Intermediate Excel skills, including lookup functions, basic formulas, and spreadsheet organization.
  • Ability to learn support tools such as Zendesk quickly.
  • Strong written and verbal communication, with empathy, clarity, and concise expression.
  • Learns quickly.
  • Committed to ongoing learning.
  • Able to understand and reason from the customer’s perspective.
  • Focused on providing a strong customer experience.
  • Collaborative and willing both to give and ask for help.
  • Able to communicate effectively across departments.
  • Proactive and organized.
  • Aligned with values of honesty, ethics, excellence, care in delivery, recognition, respect, and courtesy.
  • Available to travel.
  • Resides in Belo Horizonte, its capital or metropolitan area, or São Paulo, its capital or metropolitan area.
  • Experience in customer service, technical support, help desk, or customer relations is an advantage.
  • Advanced SQL knowledge is an advantage.
  • Basic knowledge of administrative or social security law, court-awarded payment orders, or related procedures is an advantage.

Priekšrocības

  • Health insurance.
  • Life insurance.
  • Discounts through pharmacy, nutritionist, and psychologist partners.
  • Access to the Clude wellness app.
  • Total Pass membership.
  • Workplace exercise program.
  • Meal allowance.
  • Caju card with a special birthday-month gift.
  • Education assistance.
  • Book allowance.
  • Ongoing professional development.
  • Innovation Program.
  • Dual-monitor setup.
  • FreeDay.
  • Momento Off.
  • Time off for graduation ceremonies.
  • Gift to celebrate an employee’s new child.
  • Gift when returning from paternity leave.
  • Supportive, collaborative work environment.
  • Eco-friendly welcome kit.
  • Sustainability-focused culture.
  • Virtual social events.
  • Ongoing campaigns.

Saistītās vakances

Knowtion Health

Remote Talent Acquisition Manager

Knowtion Health
501 – 1000 Darbinieki
H1B vīzas sponsorsApdrošināšanaKonsultācijasLoģistika
USAmerikas Savienotās ValstisALAlabamaAZArizonaFLFloridaIDAidahoKSKanzasaMEMeinaMIMičiganaMSMisisipiMOMisūriNMŅūmeksikaNCZiemeļkarolīnaOKOklahomaPAPensilvānijaSCDienvidkarolīnaTNTenesīTXTeksasaVAVirdžīnijaWVRietumvirdžīnijaWIViskonsinaAttālinātiPilna slodzeJaunākais speciālistsVidējais līmenisNepieciešamā Valoda: angļuPersonāla atlase

Oversee recruiting systems, requisitions, analytics, and contingent workforce operations at Knowtion Health. Help support scalable hiring processes for a growing healthcare company.

Atvērt
Napco National

Purchasing Coordinator, Saudi Arabia (Remote)

Napco National
5001 – 10 000 Darbinieki
LoģistikaPārtika un dzērieniVeselības aprūpe
SASaūda ArābijaAttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuIepirkumi

Coordinate purchasing operations for a manufacturing business in Saudi Arabia, from purchase orders and supplier deliveries to customs paperwork and material transfers. Support shipment clearance, invoice processing, supplier claims, and product certificate renewals.

Atvērt
Terumo Medical Corporation

Region Manager, Terumo Interventional Systems Sales

Terumo Medical Corporation
1001 – 5000 Darbinieki
H1B vīzas sponsorsKonsultācijasRažošanaVeselības aprūpe
USAmerikas Savienotās ValstisNJŅūdžersija
120 000 $ – 165 000 $ / gads
KlātienēPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuVadītājs

Lead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.

Atvērt