
Mid-Level IT Support Analyst – Infrastructure
TupyManage IT infrastructure contracts and services for Tupy, a Brazilian industrial components manufacturer. The role covers networks, telecommunications, data centers, and supplier coordination.

Manage IT infrastructure contracts and services for Tupy, a Brazilian industrial components manufacturer. The role covers networks, telecommunications, data centers, and supplier coordination.

Support customers of a Brazilian analytics solutions company by resolving ERP tickets and providing technical assistance for corporate systems.

Serve as the technical bridge between Support and Engineering for Foundant’s nonprofit and philanthropy software. Investigate complex issues, manage escalations, and verify fixes.

Support Promotiva’s business partners and deliver training on financial products and operational processes. Help develop the Mais BB partner network through responsive service and practical learning initiatives.

Provide technical support to Epignosis enterprise SaaS customers across web, email, and chat. Investigate and resolve issues, coordinate escalations, and document solutions.

Provide technical support and deployment assistance for Sitestream, Polaris Software’s managed traffic enforcement business. Troubleshoot software, hardware, infrastructure, and customer issues in a hybrid role based in Massachusetts.

MANTECH is hiring an onsite Tier I/II service desk technician in Doral to support enterprise users. The role covers endpoint troubleshooting, Active Directory, ServiceNow ticketing, and incident escalation.

Provide onsite Tier I and II service desk support for MANTECH’s defense programs, resolving enterprise IT incidents and support requests. The role covers endpoint troubleshooting, Active Directory access, ticketing workflows, and coordination with technical teams.

Provide Tier I and II endpoint support for MANTECH’s defense operations, working onsite in Doral, Florida. The role covers Active Directory, ServiceNow ticketing, troubleshooting, and escalated IT incidents.

Provide onsite Tier I and II service desk support for MANTECH, troubleshooting user systems, Active Directory, accounts, tickets, and escalated incidents.

Support customers using Ndustrial’s energy-management software and LoRaWAN refrigeration-monitoring hardware. Diagnose software, connectivity, data, and food-safety issues.

Support CENTRL’s AI-powered risk and compliance SaaS platform by resolving enterprise client issues. Help strengthen support processes, documentation, and product feedback.

Support customers using CENTRL’s enterprise risk and compliance SaaS platform by resolving technical issues and guiding application use. Help improve support processes and share customer feedback with product and engineering teams.

Support customers using Attus’s digital legal platform by triaging requests, investigating incidents, validating environments, and escalating complex cases. The role uses SQL and requires clear, empathetic communication in Portuguese.

Provide technical support for Redwood Logistics’ Infios TMS, resolving application, data, and integration issues for supply chain technology customers. Manage support cases, investigate root causes, and help improve support operations.

Support merchants in Spanish and English by phone, email, chat, and translation. Help ZeroRisk manage payment risks and maintain PCI DSS compliance.