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TDCX
TDCX
CeļojumiVeselības aprūpeViesmīlība
TDCX piedāvā klientu pieredzes risinājumus, kas palīdz uzņēmumiem sazināties ar klientiem un sniegt viņiem atbalstu vairākos kanālos. Uzņēmuma piedāvājumā uzsvērta droša un privātumu respektējoša ziņojumapmaiņa, kā arī iespēja piedalīties kopienās un grupu sarunās, lai mijiedarbība būtu organizēta un viegli pieejama. Uzņēmuma profils var būt aktuāls profesionāļiem, kuri interesējas par iespējām klientu pieredzes, komunikācijas pakalpojumu un saistīto uzņēmējdarbības atbalsta operāciju jomā.
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Vakances uzņēmumā

Risk Account Specialist – Singapore Onsite

Support e-payment users through phone, chat, and email as a Risk Account Specialist in Singapore. TDCX delivers global BPO and customer experience services across fintech and other industries.

SGSingapūraKlātienēPilna slodzeJaunākais speciālistsVidējais līmenisNepieciešamā Valoda: angļuRisks

Apraksts

  • Manage the ePayment account with a focus on improving the customer experience.
  • Deliver reliable support to both new and existing e-payment users.
  • Assist users through phone, chat, and email.
  • Investigate each user’s concerns carefully and provide attentive support.
  • Collaborate with teammates when additional assistance is required.
  • Serve users ranging from early-stage startups to Fortune 500 companies.

Prasības

  • Language proficiency at CEFR C1 level or above is required.
  • Experience in financial services, banking, or fintech is preferred.
  • At least two years of experience in a BPO or contact center setting.
  • Experience with underwriting, business cash-flow assessment, and credit analysis.
  • Knowledge of financial reviews for consumer or small-business lending or credit.
  • Strong attention to detail and the ability to detect inconsistencies across multiple information sources.
  • A bachelor’s degree in any discipline is required.
  • Demonstrated customer-facing experience in B2B, B2C, or contact center environments, including email, phone, and chat support.
  • Willingness to move between teams as business requirements change.
  • Availability for rotational shifts, including weekends.

Priekšrocības

  • Competitive remuneration with additional perks.
  • Medical, insurance, and social security coverage.
  • Modern, high-quality workspaces.
  • Employee activities and recognition programs.
  • Structured learning and development opportunities.
  • Supportive workplace culture focused on future growth.
  • Convenient location with direct public transport connections.
  • Flexible working arrangements.
  • Coaching and mentoring from experienced professionals.
  • Opportunity to join a global company recognized with hundreds of industry awards.

Saistītās vakances

Knowtion Health

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Napco National

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Terumo Medical Corporation

Region Manager, Terumo Interventional Systems Sales

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1001 – 5000 Darbinieki
H1B vīzas sponsorsKonsultācijasRažošanaVeselības aprūpe
USAmerikas Savienotās ValstisNJŅūdžersija
120 000 $ – 165 000 $ / gads
KlātienēPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuVadītājs

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Atvērt