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Genesis Call Center, LLC
Genesis Call Center, LLC
51 – 200 Darbinieki
KonsultācijasLoģistikaVeselības aprūpe
Genesis Call Center, LLC ir 2013. gadā dibināts attālināto klientu aprūpes un zvanu centra pakalpojumu sniedzējs. Tā izkliedētā komanda klientiem nodrošina klientu apkalpošanu, tehnisko atbalstu, palīdzību pārdošanā un specializētus pakalpojumus, tostarp loģistikas, konsultāciju un veselības aprūpes nozarēs. Pakalpojumi ietver medicīniskās konsultācijas pieprasījumu apstrādi un palīdzību uz ceļa, savukārt attālinātie aģenti atbalsta nacionālos zīmolus visā Amerikas Savienotajās Valstīs. Genesis Call Center, LLC pieņem darbā darbiniekus darbam no mājām un nodrošina attālinātajam personālam apmācības, ievadīšanu darbā un nepieciešamos resursus.
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Vakances uzņēmumā

Remote Inbound Call Center Agent in Iowa

Genesis Call Center is hiring a remote inbound call center agent in Iowa to support national brands. The role involves answering customer questions, handling service requests, managing account needs, and providing product support.

GRGrieķija
11 $ – 13 $ / stunda
AttālinātiPilna slodzeVecākais speciālistsVadošais speciālistsNepieciešamā Valoda: angļuZvanu centra pārstāvis

Apraksts

  • Respond to inbound customer interactions on behalf of major brands
  • Resolve customer questions, service requests, account needs, and product support issues
  • Use provided systems and reference materials to deliver consistent customer assistance
  • Represent client brands with professionalism, accuracy, and adherence to service standards
  • Complete client assessments, a background check, and certification training before beginning customer service work

Prasības

  • High school diploma or GED
  • Must be at least 18 years old
  • Legally authorized to work in the United States
  • U.S. resident, excluding California, Colorado, Connecticut, Massachusetts, Maryland, New York, Oregon, Washington, and Wisconsin
  • Able to follow detailed procedures and meet established performance standards
  • Strong verbal communication and active listening abilities
  • Comfortable using computer applications and web-based tools
  • Able to work independently while maintaining schedule accountability
  • Previous call center or customer service experience is preferred
  • Spanish and English bilingual ability is preferred but not required
  • Familiarity with phone-based or computer-based support settings
  • Able to complete the multi-step onboarding process, including client assessments, a basic background check, and certification training before service begins

Priekšrocības

  • Flexible scheduling options become available after certification
  • Paid training is provided after successful client certification
  • W2 employment with payroll, workplace protections, and employment stability
  • Paid time off
  • Optional supplemental insurance through Aflac
  • Household telehealth access through MDLive
  • Performance-based incentive opportunities
  • Career paths into support, quality assurance, and leadership positions
  • Applicant information is handled confidentially under EEO guidelines

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1001 – 5000 Darbinieki
H1B vīzas sponsorsKonsultācijasRažošanaVeselības aprūpe
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120 000 $ – 165 000 $ / gads
KlātienēPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuVadītājs

Lead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.

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