Nerdy
Nerdy
501 – 1 000 Қызметкерлер
SaaSБілім беруЖасанды интеллект
Nerdy — Varsity Tutors брендімен жұмыс істейтін, тікелей оқытуды жасанды интеллект негізіндегі оқу құралдарымен біріктіретін білім беру технологиялары және SaaS компаниясы. Оның кіріктірілген цифрлық платформасындағы қызметтерге жеке оқыту, апта сайынғы тестке дайындық сабақтары, воркшоптар, сабақтарды қайта көру, бейімделген диагностика, жасанды интеллект жасаған сабақ қорытындылары, сұраныс бойынша жұмыс істейтін AI Tutor және сәйкес мысалдар мен жаттығуларды табуға көмектесетін Tutor Copilot құралдары кіреді. 3 000-нан астам пәнді қамтитын Nerdy сарапшылардың іріктеуін, оқу деректерін және жасанды интеллект негізіндегі сәйкестендіруді пайдаланып, оқушыларды жоғары бағаланған оқытушылармен байланыстырады әрі жаттығу мен оқуға қолдауды олардың қажеттіліктеріне бейімдейді.

Customer Retention Specialist — Nerdy, Philippines Remote

Nerdy is hiring a Philippines-based remote Customer Retention Specialist to help tutoring customers continue their learning journeys. The role involves cancellation calls, tailored program recommendations, and achieving revenue-retention goals.

Сипаттама

  • Manage a steady volume of cancellation and at-risk customer calls with a focus on preserving revenue
  • Use consultative questioning to identify customer needs and suggest tutoring, live-class, or homeschool solutions
  • Address objections with clear, empathetic, and persuasive communication
  • Manage at-risk accounts and reconnect with families through relevant, personalized recommendations
  • Achieve targets for saves, renewals, revenue retention, customer satisfaction, and related performance measures
  • Use Nerdy AI and internal tools to support customer conversations and resolve issues efficiently
  • Keep CRM information complete and accurate while tracking promised follow-ups
  • Resolve complex and emotionally sensitive cases with professionalism and a customer win-back focus
  • Provide retention insights to sales, product, and training partners to improve team strategy
  • Use coaching and feedback to strengthen results and develop performance

Талаптар

  • Applicants must be located in the Philippines
  • Professional English proficiency is required across reading, writing, and speaking
  • At least three years of experience in sales, customer retention, escalations, or consultative phone-based work
  • At least six months of living or working in an English-speaking market, or professional English use throughout full work shifts
  • Demonstrated success reaching or exceeding sales or revenue-retention targets
  • Ability to manage objections and close conversations effectively under pressure
  • Background handling escalations or cancellation-save interactions
  • Strong empathy and emotional intelligence, particularly when supporting families
  • Working knowledge of CRM systems and AI-enabled tools
  • Highly organized, with effective time management in a fast-moving setting
  • Availability to work evenings and weekends
  • Personal computer and wired high-speed internet are required
  • Internet service must provide at least 100 Mbps download and 50 Mbps upload speeds
  • A wired Ethernet connection is required; Wi-Fi, satellite, and mobile hotspots are not accepted
  • Computer must use an Intel i5, AMD Ryzen 5, or better processor; Macs must use Apple M1 or later
  • At least 16 GB of RAM
  • At least 20 GB of available storage; an SSD may become necessary if performance problems continue
  • USB ports are required for designated peripherals
  • Use an up-to-date 64-bit Windows 11 or macOS 26 Tahoe system; Windows 10 is unsupported
  • Experience in education, teaching, or tutoring is desirable

Артықшылықтар

  • Monthly performance bonuses plus other incentives
  • Required six-week virtual training with pay
  • Full-time employment performed entirely remotely
  • Performance-led opportunities to advance into training, leadership, and related functions
  • Team-coordinated flexibility for time away
  • Fully funded Learning Membership for the employee and immediate family, offering one-to-one tutoring, unlimited on-demand classes, and complete platform access
  • Robust training and a culture centered on frequent feedback
  • Use of advanced AI tools
  • International and collaborative team setting

Ұқсас жұмыс орындары

Powered by Search

Senior Performance Marketing Strategist

Powered by Search
11 – 50 Қызметкерлер
B2BSaaSМаркетинг

Lead paid media strategy across Google, LinkedIn, Meta, and Microsoft for growing B2B companies. Connect campaign investment to pipeline and revenue through strategic client leadership.

Ашу
MÜNZING CHEMIE GmbH

Sales Manager, Mid-Atlantic Specialty Chemicals

MÜNZING CHEMIE GmbH
501 – 1 000 Қызметкерлер
ӨндірісХимия

Lead technical sales of specialty chemical additives across the Mid-Atlantic, serving customers in coatings, adhesives, inks, and construction. Manage existing accounts while developing new business through customer visits and project-based selling.

Ашу
MÜNZING CHEMIE GmbH

Midwest Specialty Chemicals Sales Manager

MÜNZING CHEMIE GmbH
501 – 1 000 Қызметкерлер
ӨндірісХимия

Lead technical sales of specialty chemical additives for industrial fluids across the Midwest. Manage customer and distributor relationships while developing $1–2 million in business potential over one to three years.

Ашу
MÜNZING

Sales Manager, Midwest Industrial Fluids

MÜNZING

Sell specialty chemical additives for industrial fluids and automotive applications while managing Midwest customers, distributors, territory growth, and technical sales projects.

Ашу
MÜNZING

MÜNZING Mid-Atlantic Sales Manager, Specialty Chemicals

MÜNZING

Lead territory sales for MÜNZING’s specialty chemical additives across the Mid-Atlantic, using technical project selling to develop customer relationships and close business. Manage a $3–5 million territory and build $1–2 million in near-term business potential across coatings, adhesives, inks, and construction markets.

Ашу
ERM

Asbestos Specialist Consultant

ERM

Support ERM’s sustainability consulting work through asbestos sampling, site safety, and compliance. Manage asbestos projects at industrial and construction sites across Southern California.

Ашу
IKA

Benelux Account Executive – Laboratory Instruments

IKA
11 – 50 Қызметкерлер

Grow IKA’s customer base for laboratory and analytical instruments across the Benelux region. The role combines consultative sales, product demonstrations, and customer relationship management.

Ашу
Asteria Group

Sales Manager – Labels

Asteria Group

Lead customer acquisition and account management for innovative label manufacturing at ERO-ETIKETT, supporting international sales through prospecting, customer care and sales analysis.

Ашу
Proofpoint

Mid-Market Named Account Manager, Cybersecurity — Proofpoint

Proofpoint

Sell Proofpoint’s cybersecurity platform to mid-market accounts in Washington or Oregon. The role covers account management, partner sales, prospecting, and complex multi-year solutions.

Ашу
AKA FOODS

Account Executive, B2B SaaS Sales

AKA FOODS

Own end-to-end B2B SaaS sales for AKA Foods’ sustainable Food AI platform, from prospecting through close. Develop enterprise opportunities and win complex deals across the global food industry.

Ашу