Flatgigs
Flatgigs
Flatgigs is a Dubai-based recruitment and talent consultancy serving investor-backed and investor-ready startups across the MENA region. The firm helps high-growth companies build revenue-focused teams through strategic talent acquisition, culture-focused hiring, accelerated onboarding, and data-informed recruitment optimization. Its work centers on helping startups place experienced leaders and teams while managing hiring risk and improving the return on their talent investments.

Senior Partner Success Account Lead – Dubai (Hybrid)

Lead and grow technology partnerships in Dubai by managing partner relationships, account plans, enablement, pipeline performance, and revenue contribution.

Description

  • Manage strategic partner relationships after sales and contracting are complete
  • Build trusted connections with commercial, technical, operational, and executive stakeholders
  • Develop a detailed understanding of partners’ businesses, customers, market presence, and growth potential
  • Maintain structured engagement plans and conduct regular partner reviews
  • Lead onboarding and activation for newly signed partners
  • Ensure partners understand relevant products, solutions, use cases, value propositions, and differentiators
  • Coordinate training and product, technical, or commercial support to close enablement gaps
  • Identify opportunities within partners’ existing and prospective customer bases
  • Track partner-generated leads, opportunities, pipeline development, and commercial progress
  • Run pipeline reviews and follow up on inactive, delayed, or underdeveloped opportunities
  • Coordinate with Sales, Solutions, Product, and Technical teams when additional support is needed
  • Monitor partner commercial performance and productivity
  • Identify inactive or underperforming partners and create targeted improvement plans
  • Develop partner account plans covering objectives, pipeline, growth priorities, market opportunities, and key actions
  • Set measurable objectives and lead structured business reviews
  • Maintain clear visibility into partner forecasts and anticipated revenue contribution
  • Report partner performance and strategic opportunities to leadership
  • Work with Sales, Solution Architects, technical teams, Marketing, Product, and leadership
  • Collect partner and market feedback and communicate relevant insights internally
  • Deliver a consistent, responsive, and high-quality partner experience
  • Improve partner activation, partner-generated pipeline, qualified opportunities, revenue contribution, engagement, conversion rates, forecast accuracy, and partner growth

Requirements

  • Substantial experience in partner management, channel sales, alliances, partner success, or technology-sector account management
  • Experience in an established enterprise technology partner or channel ecosystem
  • Strong knowledge of indirect sales and partner-led go-to-market models
  • Experience managing resellers, system integrators, technology partners, consulting partners, or strategic alliances
  • Demonstrated experience managing partner pipelines, account plans, business reviews, forecasts, and revenue performance
  • Strong commercial judgment and an understanding of how partnerships generate pipeline and revenue
  • Ability to diagnose underperformance and create structured improvement plans
  • Excellent stakeholder-management skills with executive, commercial, and technical audiences
  • Strong presentation, communication, influencing, and relationship-building abilities
  • Comfort working in a fast-moving, entrepreneurial environment
  • Proactive, accountable approach with a focus on measurable outcomes
  • Experience at organizations such as Oracle, SAP, Microsoft, Salesforce, Cisco, IBM, or comparable global enterprise technology companies is highly relevant
  • Exposure to AI, SaaS, cloud, enterprise software, digital platforms, or emerging technologies
  • Experience managing partners across multiple markets or regions
  • Experience working with system integrators, value-added resellers, solution partners, or technology partners
  • Experience designing or improving partner-management frameworks and operating models
  • Experience in high-growth or transformation-focused organizations

Benefits

  • Visa sponsorship and annual flight tickets
  • Unlimited leave policy
  • TSOP or equity participation where applicable
  • Performance-based bonuses
  • Training and professional certification support
  • Wellness-related benefits or allowances

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