Consulting Cloud Architect, OpenShift
Red Hat
Design and deliver Red Hat OpenShift, Kubernetes, and hybrid cloud solutions for enterprise customers. Lead customer engagements focused on infrastructure, automation, and application delivery.
Open
Resolv Global is a BPO and staffing company that helps businesses deliver customer service, technical support, and back-office operations at scale. Its multilingual teams work across six delivery centers and remote locations, supporting more than 18 languages and providing hybrid, work-from-home, and 24/7 service models. The company combines workforce expertise with technology to help enterprise clients, including Fortune 500 organizations, serve customers across international markets.
Remote Partner Support Specialist, South Africa
Support South African SaaS clients from onboarding through issue resolution, helping them adopt the platform and navigate technical workflows. Manage client feedback, renewals, and growth opportunities while working remotely with internal teams.
Description
- Guide new clients through kickoff calls, product walkthroughs, training, and Q&A.
- Serve as clients’ primary contact after launch.
- Monitor adoption and flag potential issues early.
- Respond promptly when clients are blocked or need urgent help.
- Handle challenging client conversations with empathy and sound judgment.
- Troubleshoot workflow, platform, and process problems.
- Ask diagnostic questions to determine root causes.
- Share clear, actionable client issues with Product, Engineering, and Operations.
- Follow issues through resolution and ensure each receives proper attention.
- Collect client feedback and spot recurring pain points.
- Improve processes, documentation, and client success playbooks.
- Partner with Sales to identify renewals, account growth, and upsell opportunities.
- Coordinate multiple client conversations, projects, and priorities.
- Work with clients and colleagues across Sales, Operations, Product, and Engineering.
Requirements
- At least two years’ experience in SaaS Customer Success, Partner Success, Implementation, Account Management, or a similar client-facing role.
- Experience onboarding customers and leading remote demos, walkthroughs, or training.
- Comfort using software platforms and quickly learning technical workflows.
- Ability to troubleshoot and distinguish symptoms from root causes.
- Confident communication with clients at different levels.
- Calm, professional approach with frustrated or demanding clients.
- Takes initiative and owns work without waiting for direction.
- Strong organization and follow-through.
- Can manage several accounts, projects, or client issues at once.
- Proactive and comfortable in a fast-moving environment.
- Able to build trust quickly and handle difficult conversations.
- Available to work PST time and business hours as required.
- Windows 11 PC required; Macs are not supported.
- 16 GB RAM required.
- Dual monitors required.
- Webcam required.
- Wired USB headset required.
- i5 processor or higher required.
- Fibre internet with a wired Ethernet connection required.
- Reliable backup power solution required.
- Microsoft Teams and Office 365 required.
- Submit a resume in English.
- Preferred: experience in healthcare, telehealth, or another regulated environment.
- Preferred: experience working directly with Product or Engineering teams.
- Preferred: familiarity with CRMs, ticketing systems, support platforms, or implementation tools.
- Preferred: experience with renewals, account expansion, upselling, or commercial account growth.
Benefits
- Weekly payment in arrears.
- Paid training.
- Fully remote role.
- Employer specifies dual monitors and the technology required for remote work.
Related Jobs
Remote English-Spanish OPI/VRI Interpreter
Kreato Global | BPO and Language Solutions
Argentina
Bolivia
Brazil
Chile
Colombia
Costa Rica
Cuba
Dominican Republic
Ecuador
Guatemala
Honduras
Haiti
Mexico
Nicaragua
Panama
Peru
Puerto Rico
Paraguay
El Salvador
Uruguay
VenezuelaRemoteFull-timeJuniorNo degree requiredEnglish RequiredSpanish RequiredTranslatorInterpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.
Open
Red Hat OpenShift Cloud Consultant
Red HatImplement Red Hat OpenShift, Ceph, and Ansible solutions for enterprise customers in Israel. Design cloud architectures and advance DevOps automation at customer sites.
Open
IT Technician and Client Support Specialist
Taurus SA
Support Taurus’s corporate users and external clients at a regulated digital-asset fintech. Handle Azure infrastructure, endpoint support, ticket triage, and client issue resolution.
Open
Remote Executive Assistant, Outreach and Marketing — Philippines
RecruitGo
Philippines₱45,000 / month
RemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredExecutive AssistantHandle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.
Open
Mars Customer Manager, Wegmans Account, Illinois Remote
Mars
Lead Mars Snacking’s Accelerator account strategy for Wegmans. Drive retailer growth through assortment, merchandising, pricing, promotions, and forecasting.
Open
Credit Control and Collections Analyst
OutforceManage receivables, collections, and cash flow reporting for an FMCG business. Use SAP, Vend, and Excel to assess customer accounts and credit risk.
Open
Sales Executive, Elevators and Car Parking Systems
SPERTON - Where Great People Meet51 – 200 Employees
Drive elevator and car parking system sales across Mumbai’s Western Region. Build client and dealer relationships, and manage deals from initial enquiry through project execution.
Open
Sales Representative, Salon Software — Göttingen
Salonkee
Grow Salonkee’s salon software business across Göttingen through local prospecting, product demonstrations, and end-to-end sales. Build relationships with salon owners and guide them from first contact through to closing.
Open
Hybrid Sales Representative, Lindau
SalonkeeGrow Salonkee’s salon software business across Lindau and Friedrichshafen through outreach, product demonstrations, and end-to-end sales. Build relationships with local salon owners and manage each opportunity through to closing.
Open