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Resolv Global
Resolv Global
51 – 200 Darbuotojai
B2BĮdarbinimasKonsultavimas
„Resolv Global“ yra verslo procesų valdymo ir personalo paslaugų įmonė, padedanti verslui dideliu mastu teikti klientų aptarnavimo, techninės pagalbos ir administracines paslaugas. Jos daugiakalbės komandos dirba šešiuose paslaugų teikimo centruose ir nuotolinėse vietose, aptarnauja daugiau kaip 18 kalbų ir teikia hibridinio darbo, darbo iš namų bei visą parą veikiančių paslaugų modelius. Įmonė derina darbuotojų valdymo kompetenciją su technologijomis, kad padėtų verslo klientams, įskaitant „Fortune 500“ organizacijas, aptarnauti klientus tarptautinėse rinkose.
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Darbai įmonėje

Remote Partner Support Specialist, South Africa

Support South African SaaS clients from onboarding through issue resolution, helping them adopt the platform and navigate technical workflows. Manage client feedback, renewals, and growth opportunities while working remotely with internal teams.

ZAPietų Afrika
8 $ / valanda
NuotolinisVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųKlientų aptarnavimas

Aprašymas

  • Guide new clients through kickoff calls, product walkthroughs, training, and Q&A.
  • Serve as clients’ primary contact after launch.
  • Monitor adoption and flag potential issues early.
  • Respond promptly when clients are blocked or need urgent help.
  • Handle challenging client conversations with empathy and sound judgment.
  • Troubleshoot workflow, platform, and process problems.
  • Ask diagnostic questions to determine root causes.
  • Share clear, actionable client issues with Product, Engineering, and Operations.
  • Follow issues through resolution and ensure each receives proper attention.
  • Collect client feedback and spot recurring pain points.
  • Improve processes, documentation, and client success playbooks.
  • Partner with Sales to identify renewals, account growth, and upsell opportunities.
  • Coordinate multiple client conversations, projects, and priorities.
  • Work with clients and colleagues across Sales, Operations, Product, and Engineering.

Reikalavimai

  • At least two years’ experience in SaaS Customer Success, Partner Success, Implementation, Account Management, or a similar client-facing role.
  • Experience onboarding customers and leading remote demos, walkthroughs, or training.
  • Comfort using software platforms and quickly learning technical workflows.
  • Ability to troubleshoot and distinguish symptoms from root causes.
  • Confident communication with clients at different levels.
  • Calm, professional approach with frustrated or demanding clients.
  • Takes initiative and owns work without waiting for direction.
  • Strong organization and follow-through.
  • Can manage several accounts, projects, or client issues at once.
  • Proactive and comfortable in a fast-moving environment.
  • Able to build trust quickly and handle difficult conversations.
  • Available to work PST time and business hours as required.
  • Windows 11 PC required; Macs are not supported.
  • 16 GB RAM required.
  • Dual monitors required.
  • Webcam required.
  • Wired USB headset required.
  • i5 processor or higher required.
  • Fibre internet with a wired Ethernet connection required.
  • Reliable backup power solution required.
  • Microsoft Teams and Office 365 required.
  • Submit a resume in English.
  • Preferred: experience in healthcare, telehealth, or another regulated environment.
  • Preferred: experience working directly with Product or Engineering teams.
  • Preferred: familiarity with CRMs, ticketing systems, support platforms, or implementation tools.
  • Preferred: experience with renewals, account expansion, upselling, or commercial account growth.

Privalumai

  • Weekly payment in arrears.
  • Paid training.
  • Fully remote role.
  • Employer specifies dual monitors and the technology required for remote work.

Susiję darbai

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Senior SQL Server Database Administrator

Kyndryl
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INIndijaDarbas vietojeVisas etatasVyresnysis specialistasVadovasPrivaloma Kalba: anglųDuomenų bazių administratorius
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Administer and improve Kyndryl’s enterprise SQL Server infrastructure in Bangalore or Chennai, supporting performance, security, availability, and disaster recovery. The role covers database operations, lifecycle management, monitoring, and support for application teams.

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Recruiting Sonia

Remote DACH Sales Manager, Public Sector SaaS

Recruiting Sonia
1 – 10 Darbuotojai
ĮdarbinimasKonsultavimasRinkodara
DEVokietija
60 000 € – 72 000 € / metai
NuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: vokiečiųPrivaloma Kalba: anglųPardavimai

Lead consultative sales of Axiell’s cultural-sector software to museums, archives, and public institutions across Germany. Oversee tenders, demonstrations, customer relationships, and the full sales cycle.

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Excelligence - Das Institut für Personalentwicklung | Wissenschaftlich fundierte Trainings

Remote Sales Intern

Excelligence - Das Institut für Personalentwicklung | Wissenschaftlich fundierte Trainings
1 – 10 Darbuotojai
ŠvietimasŽmogiškųjų išteklių technologijos
DEVokietijaNuotolinisPraktikaPradinis lygisDiplomas nebūtinasPrivaloma Kalba: vokiečiųPardavimai

Support sales of psychology-based coaching and employee training programs by finding B2B customers, holding calls, and developing scalable digital sales processes. The internship is remote in Germany.

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Personalberatung Pillong

DACH Industrial B2B Sales Manager (Hybrid)

Personalberatung Pillong
1 – 10 Darbuotojai
ĮdarbinimasKonsultavimasŽmogiškųjų išteklių technologijos
DEVokietijaHibridinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: vokiečiųPrivaloma Kalba: anglųPardavimai

Grow industrial B2B sales across the DACH region for a company specializing in electromechanical components. Build customer relationships, win new business, and advise clients on technical solutions.

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