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Resolv Global
Resolv Global
51 – 200 Darbinieki
B2BKonsultācijasPersonāla atlase
Resolv Global ir biznesa procesu ārpakalpojumu un personāla atlases uzņēmums, kas palīdz uzņēmumiem plašā mērogā nodrošināt klientu apkalpošanu, tehnisko atbalstu un biroja administrēšanas pakalpojumus. Tā daudzvalodu komandas strādā sešos pakalpojumu centros un attālinātās darba vietās, atbalsta vairāk nekā 18 valodas un piedāvā hibrīda, darba no mājām un diennakts pakalpojumu modeļus. Uzņēmums apvieno darbaspēka pārvaldības pieredzi ar tehnoloģijām, lai palīdzētu korporatīvajiem klientiem, tostarp Fortune 500 organizācijām, apkalpot klientus starptautiskajos tirgos.
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Vakances uzņēmumā

Remote Partner Support Specialist, South Africa

Support South African SaaS clients from onboarding through issue resolution, helping them adopt the platform and navigate technical workflows. Manage client feedback, renewals, and growth opportunities while working remotely with internal teams.

ZADienvidāfrikas Republika
8 $ / stunda
AttālinātiPilna slodzeJaunākais speciālistsVidējais līmenisGrāds nav nepieciešamsNepieciešamā Valoda: angļuKlientu atbalsts

Apraksts

  • Guide new clients through kickoff calls, product walkthroughs, training, and Q&A.
  • Serve as clients’ primary contact after launch.
  • Monitor adoption and flag potential issues early.
  • Respond promptly when clients are blocked or need urgent help.
  • Handle challenging client conversations with empathy and sound judgment.
  • Troubleshoot workflow, platform, and process problems.
  • Ask diagnostic questions to determine root causes.
  • Share clear, actionable client issues with Product, Engineering, and Operations.
  • Follow issues through resolution and ensure each receives proper attention.
  • Collect client feedback and spot recurring pain points.
  • Improve processes, documentation, and client success playbooks.
  • Partner with Sales to identify renewals, account growth, and upsell opportunities.
  • Coordinate multiple client conversations, projects, and priorities.
  • Work with clients and colleagues across Sales, Operations, Product, and Engineering.

Prasības

  • At least two years’ experience in SaaS Customer Success, Partner Success, Implementation, Account Management, or a similar client-facing role.
  • Experience onboarding customers and leading remote demos, walkthroughs, or training.
  • Comfort using software platforms and quickly learning technical workflows.
  • Ability to troubleshoot and distinguish symptoms from root causes.
  • Confident communication with clients at different levels.
  • Calm, professional approach with frustrated or demanding clients.
  • Takes initiative and owns work without waiting for direction.
  • Strong organization and follow-through.
  • Can manage several accounts, projects, or client issues at once.
  • Proactive and comfortable in a fast-moving environment.
  • Able to build trust quickly and handle difficult conversations.
  • Available to work PST time and business hours as required.
  • Windows 11 PC required; Macs are not supported.
  • 16 GB RAM required.
  • Dual monitors required.
  • Webcam required.
  • Wired USB headset required.
  • i5 processor or higher required.
  • Fibre internet with a wired Ethernet connection required.
  • Reliable backup power solution required.
  • Microsoft Teams and Office 365 required.
  • Submit a resume in English.
  • Preferred: experience in healthcare, telehealth, or another regulated environment.
  • Preferred: experience working directly with Product or Engineering teams.
  • Preferred: familiarity with CRMs, ticketing systems, support platforms, or implementation tools.
  • Preferred: experience with renewals, account expansion, upselling, or commercial account growth.

Priekšrocības

  • Weekly payment in arrears.
  • Paid training.
  • Fully remote role.
  • Employer specifies dual monitors and the technology required for remote work.

Saistītās vakances

Arctic Wolf

Remote Channel Account Manager, Netherlands

Arctic Wolf
1001 – 5000 Darbinieki
Kvalificēta darbinieka vīzas sponsors
NLNīderlande
54 500 € – 116 500 € / gads
AttālinātiPilna slodzeJaunākais speciālistsVidējais līmenisGrāds nav nepieciešamsNepieciešamā Valoda: angļuNepieciešamā Valoda: holandiešuKlientu vadītājsPārdošana
Kiberdrošība

Grow Arctic Wolf’s cybersecurity partner network across the Netherlands and Benelux. Lead channel sales, partner enablement, pipeline forecasting, and revenue growth.

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Triumph

VIP Account Manager at Triumph (US Remote)

Triumph
11 – 50 Darbinieki
B2CElektroniskā komercijaVideospēles
USAmerikas Savienotās Valstis
80 000 $ – 120 000 $ / gads
AttālinātiPilna slodzeJaunākais speciālistsVidējais līmenisGrāds nav nepieciešamsNepieciešamā Valoda: angļuKlientu vadītājsPārdošana

Manage personalized relationships with high-value players on Triumph’s gaming and trading card platform. Handle player support, VIP experiences, responsible gaming, and feedback that informs the loyalty program and product roadmap.

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Peraton

Peraton Director of Business Development, DIA

Peraton
H1B vīzas sponsorsKonsultācijasLoģistikaVeselības aprūpe
USAmerikas Savienotās ValstisVAVirdžīnija
176 000 $ – 282 000 $ / gads
KlātienēPilna slodzeVadošais speciālistsNepieciešamā Valoda: angļuBiznesa attīstības pārstāvis
TypeScript

Lead Peraton’s business development across Defense Intelligence Agency missions, from strategic account planning to proposal delivery. Shape pursuits, customer relationships, and partnerships to grow the company’s national security work.

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FEVO

Director of Business Development, FEVO (U.S. Remote)

FEVO
51 – 200 Darbinieki
H1B vīzas sponsorsElektroniskā komercijaIzklaideSaaS
USAmerikas Savienotās Valstis
125 000 $ / gads
AttālinātiPilna slodzeVadošais speciālistsNepieciešamā Valoda: angļuBiznesa attīstības pārstāvis

Lead enterprise sales and partnerships for FEVO’s live entertainment ticketing platform, growing revenue across U.S. sports and entertainment markets. The role covers prospecting, negotiations, and cross-functional deal execution.

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Peraton

Peraton Director of Business Development, Defense Intelligence

Peraton
H1B vīzas sponsorsKonsultācijasLoģistikaVeselības aprūpe
USAmerikas Savienotās ValstisALAlabamaVAVirdžīnija
176 000 $ – 282 000 $ / gads
KlātienēPilna slodzeVadošais speciālistsNepieciešamā Valoda: angļuBiznesa attīstības pārstāvis
TypeScript

Lead business development for Peraton’s DIA portfolio, shaping defense intelligence opportunities and guiding complex pursuits. Build strategic customer relationships and grow the pipeline across intelligence and defense organizations.

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Ecole Gustave

Business Developer – Ecole Gustave (Hybrid, France)

Ecole Gustave
51 – 200 Darbinieki
BūvniecībaKonsultācijasVeselības aprūpe
FRFrancija
35 000 € – 45 000 € / gads
HibrīdiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: frančuBiznesa attīstības pārstāvis

Build Ecole Gustave’s network of partner businesses as it trains adults changing careers for jobs in construction. Screen prospective candidates and connect them with suitable employers.

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