PacificSource Health Plans
PacificSource Health Plans
PacificSource Health Plans is a healthcare insurance organization serving individuals, families, employers, and public-program members. Its coverage portfolio includes individual and family plans, employer-sponsored insurance, Medicare, Medicaid, dental coverage, and administrative services for group plans. The company also supports members through customer service, health-management resources, mental health support, and wellness programs.

HR Business Partner - Tennessee (Remote)

Partner with leaders and employees across designated business units to advance workforce strategy, employee relations, organizational development, and compliance at PacificSource Health Plans.

Description

  • Align HR practices and workforce strategies with business objectives.
  • Support effective alignment between employees and management across assigned business units.
  • Advise business partners through collaboration with HR teams and operational leaders.
  • Create practices that strengthen the employee experience.
  • Support business objectives and organizational change initiatives.
  • Analyze trends and issues, then develop integrated solutions with internal and external stakeholders.
  • Deliver HR programs spanning organizational development, succession planning, workforce development, retention, organization design, and change management.
  • Assess training requirements and executive coaching needs.
  • Promote a culture centered on quality, continuous improvement, high performance, diversity, and inclusion.
  • Serve as the primary HR contact for leaders and employees in assigned departments.
  • Guide workforce planning, HR strategy, operations, and related practices.
  • Provide day-to-day performance management support, including coaching, counseling, career development, and disciplinary guidance.
  • Maintain compliance with governmental, labor, legal, and reporting obligations.
  • Collaborate with the legal department when required.
  • Resolve complex employee relations matters.
  • Apply analytics to evaluate business issues, determine root causes, and implement solutions.
  • Build and sustain relationships with internal and external stakeholders.
  • Coordinate with HR functions to promote consistent practices, policies, and procedures.
  • Develop a diversity strategy that advances workforce inclusion.
  • Contribute to departmental goals, objectives, and systems.
  • Monitor organizational culture to support company objectives and employee satisfaction.
  • Maintain and revise required federal and state workplace postings.
  • Meet department and company performance and attendance standards.
  • Follow PacificSource privacy policies and HIPAA requirements for protected health information.
  • Support special projects and complete other assigned responsibilities.

Requirements

  • At least four years of progressively responsible Human Resources experience.
  • Experience resolving complex employee relations matters is preferred.
  • Bachelor’s degree in Human Resources Management, Business Administration, or a related field, or equivalent experience, is required.
  • Strong interpersonal, organizational, time-management, and attention-to-detail skills.
  • Ability to maintain strict confidentiality regarding sensitive employee matters.
  • Knowledge of organizational design and organizational development principles.
  • Experience influencing partner decisions to advance departmental and organizational strategy.
  • Comfort working through ambiguity and influencing stakeholders at all organizational levels.
  • Working knowledge of HR policies, procedures, and local, state, and federal employment laws.
  • Ability to analyze information, diagnose needs, and make timely, accurate decisions.
  • Strong teamwork skills and the ability to work in a matrixed organization.
  • Ability to read and understand written and spoken English.
  • Clear and effective communication skills.
  • Ability to stoop and bend, sit or stand for extended periods, perform repetitive motions, and lift and carry files and business materials.

Benefits

  • Equal opportunity employment.
  • Ergonomically configured work equipment.
  • Less than 5% travel required.

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