Technical Consultant, Ion Exchange Resins
Ecolab
Provide application expertise for Ecolab’s Purolite ion exchange and specialty resin technologies. Support customers across Europe with troubleshooting, technical sales, and training.
Open
Neohype is a Brazilian digital services and customer experience company helping large enterprises modernize customer operations and business processes. Its work spans CX outsourcing, contact centers, back-office services, process automation, digital products, workplace infrastructure, and cybersecurity and compliance through its Shield unit. Neohype also develops technology platforms including S3ND, Get Doc, iGree, and NIAh, combining human expertise with automation and AI for organizations in finance, telecommunications, utilities, industry, and healthcare. The company’s profile centers on secure, quality-focused digital transformation, supported by data protection practices and ISO and PCI certifications.
Customer Service Representative - Morning/Afternoon Hybrid
Inbound customer service role supporting SEM PARAR customers at Neohype. Resolve questions and requests while identifying sales opportunities and delivering a positive customer experience.
Description
- Deliver inbound support to SEM PARAR customers
- Explain products, plans, services, and features clearly
- Document every customer interaction accurately in company systems
- Review and resolve customer questions, requests, and complaints
- Maintain a positive customer experience throughout each interaction
- Recognize opportunities to recommend relevant products and services
- Present sales offers aligned with current campaign guidelines
- Achieve quality, productivity, and sales objectives
- Apply company procedures and policies consistently
- Support customer retention, loyalty, and satisfaction
Requirements
- High school diploma
- At least 18 years of age
- Basic computer proficiency
- Basic knowledge of Microsoft Office
- Comfort using corporate systems
- Accurate typing and the ability to work across multiple screens and systems
- Clear, direct communication
- Active listening skills
- Empathy
- Courtesy
- Organization
- Resilience
- Strong verbal argumentation
- Persuasion
- Negotiation
- Proactive approach
- Results-focused mindset
- Customer-focused approach
- Ability to work collaboratively
- Courses in customer service, sales techniques, telemarketing and call center operations, communication and public speaking, or basic computer skills are advantageous
- Previous experience in customer service, telemarketing, customer support, customer relations, or sales is advantageous but not required
- Applicants seeking their first job are welcome
Benefits
- Uncapped variable pay tied to performance in the operation’s sales campaigns
- Training and professional development for the role
- Opportunities for internal career progression
- Potential to work from home after at least three months, depending on performance, targets, KPIs, and operational availability
- Dynamic, collaborative workplace with a focus on professional development
Related Jobs
Senior SAP S/4HANA SD Consultant
YASH Technologies
Deliver SAP S/4HANA SD order-to-cash implementations and integrations at YASH Technologies. Support rollouts, master data, pricing, tax, availability checks, and cross-functional SAP processes.
Open
Senior Water Sector Capacity Assessment Consultant, West Africa
UNESCO
UNESCO seeks a consultant to assess water-sector capacity gaps across West Africa and in a pilot country. The work includes regional recommendations and a country capacity-development plan.
Open
Epic SmartForms Build Consultant
InterScripts, Inc.
Design and deploy complex Epic SmartForms for a pediatric health system client. Coach Epic analysts and establish reusable build standards and workflows.
Open
Senior Epic HIM Certified Consultant (Remote, US)
InterScripts, Inc.Provide interim Epic HIM application support for a pediatric health system, including workflow maintenance and troubleshooting. Train a new analyst, document processes, and prepare the team for a smooth transition.
Open
IT Consultant, Banking and Payments
cognitivo AG
Advise banks and financial services providers on IT transformation, payment solutions, and AI adoption at Cognitivo, a specialist financial consultancy.
Open
Functional Consultant, Financial Services
VeriPark
Help VeriPark enable financial institutions to become digital leaders through standout customer journeys. Work with a global team on projects shaping the future of digital finance.
Open
Technical Director, Sustainable Health Systems and Private Sector Engagement
Jhpiego
Lead Jhpiego’s work to build sustainable, market-enabled health systems. Develop private-sector partnerships, innovative financing, and scalable solutions across global health programs.
Open
Tier 2 French-Speaking Support Consultant – 3Shape, Ukraine
3Shape
Provide technical support for 3Shape dental scanners and software, assisting dental partners and users in French, Ukrainian, and English.
Open
Tier 2 Support Consultant, English – Kyiv Hybrid
3ShapeTroubleshoot 3Shape dental scanners and software for customers worldwide, handling support through digital sessions, phone, and email. Based in a hybrid Kyiv role, you’ll document CRM cases and pass customer feedback to relevant teams.
Open