Senior RFIC Designer, CMOS RF and Analog
Sony Semicon (IL)
Designs CMOS RF and analog blocks for cellular IoT chipsets, guiding work from transistor-level concepts through silicon validation and production ramp-up.
Open
Thrive is a B2B technology services company specializing in managed IT, cloud, and cybersecurity for mid-market and enterprise organizations. Its security practice spans managed detection and response, endpoint and network protection, vulnerability management, penetration testing, firewalls, incident response, email and DNS security, and Microsoft 365 and Azure security. Thrive also supports cloud operations, disaster recovery, colocation, managed networks, ServiceNow-based IT service management, executive technology advisory, and compliance programs. The company works with clients in sectors including financial services, healthcare, government, education, life sciences, and professional services, combining consulting with ongoing managed services.
Client Delivery Manager - New York Hybrid
Lead strategic client relationships, service value realization, renewals, and account growth for Thrive’s cloud and managed technology services. Own customer success, contract P&L, and account health across the client lifecycle.
Description
- Build strategic partnerships with key client stakeholders
- Diagnose client pain points and connect contracted services to desired outcomes
- Demonstrate measurable value realization for customers
- Resolve complex customer challenges by coordinating Thrive resources
- Help customers maximize use of current and available products and services
- Promote best-practice adoption across customer environments
- Improve product adoption, satisfaction, account health, advocacy, and referenceability
- Manage contract P&L and strengthen year-over-year performance
- Find account expansion opportunities and grow revenue
- Plan and lead successful contract renewals
- Coordinate customer onboarding activities
- Deliver training and enablement
- Develop customer advocacy initiatives
- Address and resolve escalations promptly
- Monitor KPIs such as NPS/CSAT, retention, NRR/GRR, and engagement
Requirements
- At least five years of digital experience in a client delivery management role; managed services experience is a plus
- Sound general business judgment; financial and P&L experience is advantageous
- Relevant certifications such as ITIL/ITSM or Lean Six Sigma
- College degree in a related field preferred, or equivalent professional experience
- General knowledge of technology and managed services
- Experience managing customer relationships
- Knowledge of business operations
- End-to-end change management experience
- Process improvement capabilities
- Project management experience covering scoping, planning, milestone tracking, and documentation
- Risk management experience
- Familiarity with the ServiceNow platform and CustomerGauge
- Basic understanding of AI and workflow principles
- Agile methodology and Six Sigma knowledge is helpful
- Ability to collaborate effectively across functional teams
- Customer-focused, proactive, accountable, and results-driven working style
- Strong listening skills, learning agility, adaptability, integrity, work ethic, initiative, and commitment to continuous improvement
Benefits
- Access to the guidance, training, and practical experience needed to develop your career
- Remote or hybrid work arrangement
Related Jobs
Senior Freelance Designer, Digital Campaigns
AKQACreate digital campaign concepts and polished assets for a credit card launch at AKQA/WPP, serving financial brand clients. Work across formats and channels, from early ideas through final production.
Open
Senior Digital Business Process and Product Lead
AstraZeneca
United States
Maryland$124,000 – $185,000 / year
On-siteFull-timeSeniorEnglish RequiredBusiness OperationsLead digital products and regulated business systems supporting AstraZeneca’s cell therapy operations. Shape process roadmaps, integrations, analytics, compliance, and cross-functional delivery.
Open
Director of Event Programming and Operations
JamestownLead event programming, sales accountability, financial performance, and operations at Jamestown’s One Times Square destination. Oversee event delivery, staff, safety, and client activation resources.
Open
Senior Events Lead at CuspAI
CuspAI
Lead CuspAI’s global events program for AI-powered materials discovery, spanning Foundry events, international roadshows and conferences. Shape partner and customer experiences while building a repeatable events function.
Open
CrossBeam Product Director
CACI International IncUnited States
Florida
New Jersey$168,200 – $370,000 / year
On-siteFull-timeLeadEnglish RequiredDirectorLead CACI’s CrossBeam optical communications portfolio, overseeing production and product growth. Drive new business capture and team performance across aerospace and defense.
Open
Customer and Sales Support Specialist
Sikla GmbHSupport Sikla UK’s technical modular support systems business in Milton Keynes, handling customer and sales enquiries from quotation through delivery. Coordinate orders, documentation, logistics, and ERP administration with customers and internal teams.
Open
Part-Time Danish-Speaking Customer Service Agent (Portugal, Remote)
Newstel Worldwide
Portugal€11 – €14 / hour
RemotePart-timeJuniorMiddleNo degree requiredDanish RequiredEnglish RequiredCustomer SupportProvide remote customer support in Danish for Newstel’s multilingual BPO customers while meeting service and quality targets. This part-time role covers email, chat and phone enquiries from Portugal.
Open
Customer Support and E-Commerce Operations Specialist
Frühlingszwiebel
Support customers and coordinate e-commerce operations for Frühlingszwiebel, a healthy nutrition startup. The role spans Shopify workflows, fulfillment, and operational projects.
Open