Sales Representative – Salon Software, Braunschweig
Salonkee
Help Salonkee grow its salon software business in Braunschweig through prospecting, product demonstrations and managing sales from first contact to close.
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Boldr एक वैश्विक प्रबंधित आउटसोर्सिंग और रोजगार सेवाओं की कंपनी है, जो व्यवसायों को वितरित टीम बनाने और संचालित करने में सहायता करती है। प्रमाणित B कॉरपोरेशन के रूप में, यह नैतिक आउटसोर्सिंग पर ध्यान देती है और ग्राहक अनुभव, इंजीनियरिंग, डेटा तथा तकनीकी टीमों का विकास अपने ग्राहकों के ब्रांड के विस्तार के रूप में करती है। Boldr मुख्य रूप से ईकॉमर्स और SaaS कंपनियों को सेवाएँ देती है तथा 100 से अधिक ग्राहक साझेदारों के लिए वैश्विक भर्ती, ऑनबोर्डिंग और प्रदर्शन प्रबंधन प्रदान करती है। इसका दृष्टिकोण परिचालन सहायता को सामाजिक स्थिरता से जोड़ता है और इसका उद्देश्य ग्राहकों, टीम सदस्यों तथा उन समुदायों के लिए दीर्घकालिक मूल्य बनाना है जहाँ यह काम करती है।
Technical Support Advocate (T1) - Remote in Philippines
Provide technical support for hardware, software, networks, and databases while helping customers, partners, and colleagues resolve issues. Join Boldr, a global B Corp focused on delivering client experiences, and help improve productivity and satisfaction.
विवरण
- Troubleshoot product issues hands-on, explain features, and recommend effective usage practices
- Assist customers, partners, and colleagues in a fast-paced support environment
- Install, modify, and perform minor repairs on computer hardware and software
- Resolve internal technical tickets and investigate related process issues
- Assess users' hardware and software needs and recommend suitable options
- Review technical applications and suggest ways to improve system capabilities
- Test new programs for compatibility with existing hardware and software
- Validate program objectives and specifications through testing and iterative modifications
- Assess vendor-provided software for compatibility with current systems and applications
- Install the software and applications required for operational workflows
- Train users with videos, manuals, and digital guides, often in collaboration with technical writers
- Maintain reliable system functionality
- Tune software, network, and database performance
- Record hardware and software updates
- Create user reference materials and operating instructions
- Stay informed about technical developments through workshops, publications, and professional associations
- Support team members in achieving program objectives
आवश्यकताएँ
- At least two years of technical support experience, preferably assisting customers by email and chat
- Experience installing software and programs on computers or mobile phones
- Technical ability to troubleshoot bugs and resourcefulness in developing solutions
- Intermediate knowledge of web-based and mobile applications
- Availability for US business hours and weekends, with flexibility to meet operational needs
- Native or near-native written and spoken English with excellent grammatical accuracy
- Ability to manage escalated issues
- Basic familiarity with real estate terminology and processes
- Demonstrated ability to work remotely as part of a team with limited direction
- Ability to perform under pressure, meet deadlines, and manage high volumes of customer interactions
- Strong conflict-resolution skills and close attention to detail
- Ability to navigate multiple resources and troubleshoot independently
- Proactive approach and capacity to work with limited supervision
- Ability to understand and explain complex concepts clearly
- Creative problem-solving ability supported by fact-based judgment
- Adaptability in a dynamic, evolving, fast-paced environment
- Collaborative mindset with a willingness to share knowledge with peers
संबंधित नौकरियाँ
Salonkee Sales Representative (Career Changer) – Hannover
SalonkeeGrow Salonkee’s salon software business in Hannover by building relationships with salon owners and guiding them through product demonstrations. Manage the sales process from prospecting to close while planning your week independently.
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