LogoFresh Jobs Ahead
Capital One
Capital One
H1B वीज़ा प्रायोजकफिनटेकबैंकिंगवित्त
Capital One एक वित्तीय सेवा और फिनटेक कंपनी है जो क्रेडिट कार्ड, ऑटो ऋण, बैंकिंग और बचत उत्पाद प्रदान करती है। इसका काम वित्तीय विशेषज्ञता को तकनीक और डिजिटल उपकरणों के साथ जोड़कर ग्राहकों के धन प्रबंधन के तरीके को बेहतर बनाने पर केंद्रित है। कंपनी के करियर का मुख्य ध्यान विविध और समावेशी कार्यबल के भीतर ग्राहक-केंद्रित समाधान विकसित करने पर है।
LinkedIn
कंपनी की नौकरियाँ

Principal Associate, Client Services – PULSE Network | Capital One | Houston Onsite

Serve Capital One PULSE Network clients as a principal associate, resolving complex service issues and managing key relationships. Improve processes through service metrics, documentation, analytics, and cross-functional collaboration.

USसंयुक्त राज्यTXटेक्सासVAवर्जीनिया
$98,900 – $1,24,300 / वर्ष
ऑन-साइटपूर्णकालिकजूनियरमध्य स्तरडिग्री आवश्यक नहींआवश्यक भाषा: अंग्रेज़ीग्राहक संबंध सेवाएँग्राहक सेवा प्रतिनिधि

विवरण

  • Serve as a primary client liaison and subject matter expert for service processes
  • Provide high-quality support while managing relationships with high-value clients
  • Monitor client accounts and inquiries, resolving complex issues and service events
  • Partner with Product, Operations, and Account Management to turn client needs into operational improvements and more efficient service delivery
  • Use customer feedback trends to identify and advance process enhancements
  • Oversee daily service metrics and related performance reporting
  • Support onboarding and training programs
  • Own smaller process improvement efforts and contribute to larger initiatives
  • Gather data and apply analytics and reporting to give senior leaders and executives clear visibility
  • Implement process improvements that support issue resolution and reduce risk
  • Monitor, investigate, and resolve process breakdowns
  • Assess customer process needs and develop targeted improvements
  • Create and maintain formal procedures, process documentation, and process flow diagrams
  • Serve as a subject matter expert for project customers by clarifying needs and recommending suitable solutions
  • May lead a team or coordinate the work of others on projects

आवश्यकताएँ

  • High school diploma, GED, or equivalent certification
  • At least one year of experience using Microsoft Office or G Suite
  • At least one year of process management experience
  • At least three years of experience supporting, partnering with, and interacting with internal business clients
  • Strong problem-solving and communication abilities
  • Proven ability to manage complex client requests, improve service processes, and build productive business relationships
  • Strong analytical ability with close attention to detail
  • Ability to perform effectively in a fast-paced environment
  • Strong leadership skills and sound judgment when handling escalations
  • Preferred: Bachelor’s degree or military experience
  • Preferred: Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
  • Preferred: At least one year of Compliance or Risk Management experience
  • Preferred: At least two years of Process Management experience
  • Capital One will not sponsor new employment authorization for this position

लाभ

  • Performance-based incentive compensation may include cash bonuses and/or long-term incentives (LTI)
  • Comprehensive, competitive, inclusive health, financial, and other benefits designed to support total well-being
  • Reasonable accommodations are available for applicants who need them

संबंधित नौकरियाँ

Objectway

Senior Client Success and Solution Delivery Leader

Objectway
501 – 1,000 कर्मचारी
कुशल कामगार वीज़ा प्रायोजकSaaSफिनटेकबैंकिंग
GBयूनाइटेड किंगडमहाइब्रिडपूर्णकालिकवरिष्ठआवश्यक भाषा: अंग्रेज़ीग्राहक सफलताग्राहक सफलता प्रबंधक

Lead complex wealth management software deliveries and client success for Objectway in the UK. Coordinate client relationships, delivery teams, service levels, risks, and long-term account outcomes.

खोलें
GitLab

Senior Customer Success Architect – GitLab (Austria, Remote)

GitLab
1,001 – 5,000 कर्मचारी
कृत्रिम बुद्धिमत्तापरामर्शविपणन
ATऑस्ट्रियाDEजर्मनीरिमोटपूर्णकालिकवरिष्ठआवश्यक भाषा: जर्मनआवश्यक भाषा: अंग्रेज़ीग्राहक सफलताग्राहक सफलता प्रबंधक

Guide customers in Austria and Germany through GitLab adoption, retention, and growth. Turn DevSecOps priorities into practical success plans and measurable outcomes.

खोलें
UPM - The Biofore Company

IT Sourcing Category Manager

UPM - The Biofore Company
कृषिलॉजिस्टिक्सविनिर्माण
FIफ़िनलैंडऑन-साइटपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीआईटी सहायता
क्लाउडसाइबर सुरक्षा

Shape UPM’s global IT sourcing strategy through category planning, negotiations and supplier management. Improve cost transparency, resilience and responsible digital transformation across its renewable materials business.

खोलें
Darktrace

Technical Success Manager, Cybersecurity

Darktrace
1,001 – 5,000 कर्मचारी
H1B वीज़ा प्रायोजककृत्रिम बुद्धिमत्तासाइबर सुरक्षा
ITइटलीहाइब्रिडपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीग्राहक सफलताग्राहक सफलता प्रबंधक
क्लाउडसाइबर सुरक्षा

Help organizations get lasting value from Darktrace’s AI-powered cybersecurity platform. Guide adoption, monitor customer health, and support renewals and account growth.

खोलें
The Helper Bees

Care Advisor and Care Concierge

The Helper Bees
51 – 200 कर्मचारी
परामर्शलॉजिस्टिक्सस्वास्थ्य सेवा
USसंयुक्त राज्यFLफ़्लोरिडा
$19 / घंटा
रिमोटपूर्णकालिकवरिष्ठलीडआवश्यक भाषा: अंग्रेज़ीद्विभाषी
VoIP

Guide U.S. members through The Helper Bees’ in-home care benefits. Coordinate assessments, service recommendations, orders, and community resources.

खोलें
TransPerfect

Chinese to Malay and Indonesian Automotive Translator

TransPerfect
5,001 – 10,000 कर्मचारी
H1B वीज़ा प्रायोजककानूनीपरामर्शविपणन
HKहाँग काँग (चीन विशेष प्रशासनिक क्षेत्र)रिमोटअनुबंधमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीआवश्यक भाषा: इंडोनेशियाईआवश्यक भाषा: मलयआवश्यक भाषा: चीनीअनुवादक

Provide freelance machine translation post-editing and proofreading for TransPerfect’s automotive and technical content. Work remotely with CAT tools and project quality checks.

खोलें
envelio

Working Student, Localization and AI

envelio
51 – 200 कर्मचारी
ऊर्जापरामर्शलॉजिस्टिक्स
DEजर्मनीरिमोटअंशकालिकप्रारंभिक स्तरडिग्री आवश्यक नहींआवश्यक भाषा: जर्मनआवश्यक भाषा: अंग्रेज़ीअनुवादक
Python

Join envelio as a working student supporting terminology, localization, and AI workflows. Build language resources and knowledge bases for its Intelligent Grid Platform.

खोलें
Softcard (acquired by Google)

Senior Category Manager, Pumps and Seals — APAC

Softcard (acquired by Google)
201 – 500 कर्मचारी
ई-कॉमर्सफिनटेकवित्त
AUऑस्ट्रेलियाहाइब्रिडपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीखरीद

Lead Motion’s Pumps and Seals strategy, supplier relationships and commercial performance across Asia Pacific. Grow sales and market reach through pricing, product range optimisation and market development.

खोलें
Snowflake

Director of Brand Voice and Story

Snowflake
5,001 – 10,000 कर्मचारी
H1B वीज़ा प्रायोजकक्लाउड कंप्यूटिंगपरामर्शविपणन
USसंयुक्त राज्यCAकैलिफ़ोर्निया
$1,85,000 – $2,42,500 / वर्ष
हाइब्रिडपूर्णकालिकलीडआवश्यक भाषा: अंग्रेज़ीब्रांड मैनेजर
क्लाउड

Lead Snowflake’s brand voice and creative storytelling across AI Data Cloud campaigns, Olympic content, product naming, and flagship events. Set creative strategy, guide production and performance improvements, and mentor junior creatives.

खोलें
LUXASIA

Senior Regional Brand Manager, Luxury Beauty — Singapore

LUXASIA
1,001 – 5,000 कर्मचारी
परामर्शलॉजिस्टिक्सविपणन
SGसिंगापुरहाइब्रिडपूर्णकालिकवरिष्ठलीडआवश्यक भाषा: अंग्रेज़ीब्रांड मैनेजर

Lead brand strategy, P&L, commercial performance, and partner relationships for LUXASIA’s luxury beauty portfolio across Asia Pacific.

खोलें