The Helper Bees
The Helper Bees

The Helper Bees ऐसे समाधान विकसित करती है, जिनकी मदद से बुज़ुर्ग घर पर स्वतंत्र रूप से रहते हुए गैर-चिकित्सीय सहायता प्राप्त कर सकते हैं। इसका प्लेटफ़ॉर्म दीर्घकालिक देखभाल बीमा प्रदाताओं, Medicare Advantage योजनाओं और सेवा प्रदाताओं को क्लेम सहायता, घरेलू देखभाल समन्वय, डिजिटल इनवॉइसिंग, प्रमाणित प्रदाता नेटवर्क और सुव्यवस्थित भुगतान के माध्यम से जोड़ता है।

स्वास्थ्य सेवा संचालन, लॉजिस्टिक्स और परामर्श विशेषज्ञता को एक साथ लाकर, The Helper Bees देखभाल सेवाओं के वितरण को व्यवस्थित करने, सेवा की गुणवत्ता पर नज़र रखने और परिवारों को क्लेम प्रक्रिया समझने में सहायता करती है। कंपनी का करियर प्रोफ़ाइल उन पेशेवरों के लिए प्रासंगिक हो सकता है, जो घर पर देखभाल, बीमा प्रदाता सेवाओं और तकनीक-सक्षम वृद्धावस्था समाधानों से जुड़े कार्यों में रुचि रखते हैं।

Care Advisor and Care Concierge

Guide U.S. members through The Helper Bees’ in-home care benefits. Coordinate assessments, service recommendations, orders, and community resources.

विवरण

  • Help benefit recipients navigate the product platform
  • Recommend services based on members’ needs and capabilities
  • Assist members with placing orders
  • Use assessment results, screening information, and knowledge of community resources to support members’ care goals
  • Handle administrative work that helps members plan, organize, and use their benefits
  • Answer incoming calls and help members complete assessments
  • Recommend service plans based on members’ needs and capabilities
  • Call members to follow up
  • Help members and families access home care, meals, transportation, errands, home modifications, pest control, and social support
  • Coordinate and schedule services
  • Meet targets for calls, quality assurance, after-call work, member satisfaction, attendance adherence, and testimonial submissions
  • Carry out other assigned or necessary duties

आवश्यकताएँ

  • A strong interest in improving health outcomes through home and community-based services
  • Computer proficiency and familiarity with clerical tasks
  • Strong interpersonal and phone communication skills
  • Excellent written and verbal communication
  • Experience handling inbound calls
  • Ability to work with multidisciplinary teams
  • Strong time-management and organizational skills
  • Ability to work effectively in a fast-paced startup environment
  • At least 18 years of age
  • High school diploma preferred
  • Experience in public or community health, or a related field, preferred
  • Experience in social services, care coordination, healthcare navigation, public health, community organizing, or volunteer work
  • Ability to remain at the assigned workstation throughout the workday
  • Ability to operate a computer, phone, and Voice over Internet Protocol (VoIP) equipment continuously
  • Reliable internet and a designated workspace suitable for professional calls and sensitive information
  • Candidates selected for the role may be asked to complete a background check and/or drug screen
  • English-Spanish bilingual ability preferred, but not required

लाभ

  • Fully remote work from approved locations in the United States
  • The convenience and comfort of flexible remote work
  • Reasonable accommodations during the application and interview process
  • An equal opportunity workplace committed to diversity, equity, and inclusion

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