Maximus
Maximus
Maximus स्वास्थ्य सेवा, मानव सेवाओं, रक्षा, राष्ट्रीय सुरक्षा और नागरिक सेवाओं के क्षेत्रों में सरकारी एजेंसियों को आवश्यक सार्वजनिक कार्यक्रमों को संचालित करने और आधुनिक बनाने में सहायता करता है। इसका कार्य एआई और एनालिटिक्स, क्लाउड और साइबर सुरक्षा, डिजिटल प्लेटफ़ॉर्म, संपर्क केंद्र, पात्रता और नामांकन प्रणालियों, नैदानिक सेवाओं, मेडिकेड एंटरप्राइज़ समाधानों, परामर्श और कार्यक्रम संचालन तक विस्तृत है। संघीय, राज्य और स्थानीय स्तर के ग्राहकों का समर्थन करने वाली टीमें तकनीक और व्यावहारिक सेवा-प्रदाय को मिलाकर लोगों की सार्वजनिक सेवाओं तक पहुंच और एजेंसियों के लक्ष्यों की प्राप्ति को बेहतर बनाती हैं।

Bilingual Cantonese Customer Service Representative - New York Remote

Provide remote Cantonese customer service for Maximus’s New York healthcare enrollment program. Support applications, eligibility decisions, plan enrollment, and multilingual caller assistance.

विवरण

  • Handle incoming calls from consumers, prospective enrollees, and individuals assisting enrollees.
  • Manage inbound and outbound contacts accurately and professionally.
  • Record and maintain inquiry details in the required systems.
  • Process healthcare coverage applications by phone.
  • Compile tax household and household income information.
  • Determine eligibility and explain Marketplace determinations.
  • Enroll consumers in available health plans.
  • Process life events, demographic changes, disenrollment requests, and special enrollment periods.
  • Send requested materials by mail, email, or download.
  • Arrange translation support for callers who do not speak English.
  • Refer calls and issues to designated staff when escalation is required.
  • Participate in meetings and training while keeping program and system knowledge current.
  • Handle information in accordance with confidentiality and privacy requirements.
  • Achieve Quality Assurance standards and other key performance measures.
  • Follow established workplace safety procedures.
  • Complete additional responsibilities assigned by management.

आवश्यकताएँ

  • High school diploma or GED is required.
  • At least six months of relevant professional experience is required, or an equivalent combination of education and experience.
  • Proficiency in English and Mandarin, Cantonese, or Russian is required, or proficiency in both Spanish and Haitian Creole.
  • Fluent Cantonese and English speaking, reading, and translation skills are required.
  • Must live within 100 miles of New York, NY.
  • Must currently and permanently reside in the continental United States.
  • Internet service must provide speeds of at least 20 Mbps.
  • Must have Wi-Fi or a Category 5 or 6 Ethernet connection to the home router.
  • Strong data-entry and telephone skills are required.
  • Excellent organizational, interpersonal, written, and verbal communication skills are required.
  • Must be comfortable working in a fast-paced environment.
  • Must be able to manage multiple complex tasks at the same time.
  • Must be able to work both independently and as part of a team.
  • Prior experience with computers, telephone systems, and headsets is preferred.
  • Previous customer service experience is preferred.
  • Must be able to remain stationary for extended periods.
  • Must occasionally lift, carry, or move items weighing up to 25 pounds.

लाभ

  • Performance-based annual bonus opportunities.
  • Medical, dental, vision, prescription, and partially funded HSA plans.
  • Life insurance coverage.
  • Discounts on auto, home, renter’s, and pet insurance.
  • 401(k) retirement savings plan with company matching.
  • Paid time off, holidays, and sick leave.
  • Short- and long-term disability coverage.
  • Employee Assistance Program supporting physical, emotional, and financial well-being.
  • Employee recognition platform.
  • Tuition reimbursement.
  • Employee perks and discount programs.
  • Maximus wellness program and related resources.
  • Paid, comprehensive training.
  • Professional development through training programs, workshops, and conferences.

संबंधित नौकरियाँ

My Hero VA

Bilingual Appointment Setter (Remote, Colombia)

My Hero VA

Make outbound calls in English and Spanish to book school visits for a Florida-based barber education business. This remote Colombia role also includes prospect follow-up and daily administrative work.

खोलें
CONVACT - Agentur für Suchmaschinenoptimierung

Remote Sales Representative – SEO and Google Ads

CONVACT - Agentur für Suchmaschinenoptimierung
1 – 10 कर्मचारी
B2Bविपणन

Follow up with leads and cold-call prospective clients for Convact’s SEO and Google Ads agency. Book appointments with online shops and e-commerce businesses across the DACH region.

खोलें
My Hero VA

Remote Customer Service Representative in Mexico

My Hero VA

Provide phone support for a U.S. appliance repair company, handling customer calls, appointments, service requests, and CRM updates.

खोलें
Yudrio, Inc.

Senior Salesforce Technical Architect

Yudrio, Inc.

Lead secure Service Cloud and Experience Cloud architecture for Yudrio’s federal Salesforce implementation. Guide integrations, platform governance, releases, and Agile delivery.

खोलें
EBARA Precision Machinery Europe (EPME)

Field Service Engineer, Semiconductor Equipment

EBARA Precision Machinery Europe (EPME)

Install, troubleshoot, and maintain semiconductor equipment for EBARA Precision Machinery Europe, providing on-site customer support across international sites.

खोलें
SPERTON - Where Great People Meet

Smart Home Automation Business Development Executive

SPERTON - Where Great People Meet
51 – 200 कर्मचारी

Drive sales of Smartwitz Marketing Solutions’ smart home automation products in Navi Mumbai. Manage client relationships, demonstrations, proposals, and opportunities through installation.

खोलें
Personalberatung Pillong

Senior International Sales Manager, PV Mounting Systems

Personalberatung Pillong

Lead international customer acquisition and key accounts for a global industrial group’s photovoltaic mounting systems. Develop solar project markets and partnerships worldwide.

खोलें
Inkster GmbH

Marketing Manager, Hybrid in Hamburg

Inkster GmbH

Lead campaign creative development, social media content, and performance analysis at Inkster, a European provider of temporary fruit-based tattoos. Test and optimize marketing creatives using campaign insights and market trends.

खोलें
Mendelson & Co.

Remote Banking Business Analyst

Mendelson & Co.

Analyze banking requirements and test IT solutions for Mendelson GmbH, a German professional services provider serving banking, insurance, and energy clients.

खोलें
Salonkee

Sales Representative – Salon Software, Braunschweig

Salonkee

Help Salonkee grow its salon software business in Braunschweig through prospecting, product demonstrations and managing sales from first contact to close.

खोलें