My Hero VA
My Hero VA
My Hero VA एक दूरस्थ स्टाफिंग और मिलान सेवा है, जो व्यवसायों को कार्यकारी सहयोग, मीडिया खरीद, वीडियो संपादन और बिक्री जैसी भूमिकाओं के लिए जांचे-परखे वर्चुअल असिस्टेंट खोजने में मदद करती है। कंपनी उम्मीदवारों की खोज, स्क्रीनिंग और प्रस्तुति का प्रबंधन करती है तथा कंसल्टिंग, लॉजिस्टिक्स और मार्केटिंग के क्षेत्र में काम करने वाले संगठनों को सेवाएं देती है। नियुक्ति के बाद भुगतान की इसकी व्यवस्था अग्रिम शुल्क हटा देती है, जबकि छह महीने की प्रदर्शन गारंटी उन टीमों के लिए नियुक्ति प्रक्रिया की बाधाएं कम करने के उद्देश्य से है, जो काम के घंटे बढ़ाए बिना अपने संचालन का विस्तार करना चाहती हैं।

Remote Customer Service Representative in Mexico

Provide phone support for a U.S. appliance repair company, handling customer calls, appointments, service requests, and CRM updates.

विवरण

  • Respond to customer calls with professionalism and care
  • Schedule appointments and handle general service requests, including appliance repair inquiries
  • Maintain customer records, interactions, and service requests in CRM systems
  • Handle routine customer service and administrative work
  • Deliver reliable phone support to a U.S.-based appliance repair company

आवश्यकताएँ

  • Prior experience in customer service
  • Fluent spoken and written English
  • Experience with CRM, dispatch, or service scheduling systems
  • A proactive approach and strong sense of responsibility
  • Ability to work independently in a remote role
  • Reliable internet access and a quiet, professional workspace
  • Availability to answer calls throughout working hours
  • Experience in appliance repair, home services, or another service business is highly preferred

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