H&R Block
H&R Block
H&R Block — soliq deklaratsiyalarini tayyorlash, buxgalteriya hisobi hamda iste’molchilar va kichik biznes uchun tegishli yechimlarga ixtisoslashgan AQSh moliyaviy xizmatlar kompaniyasi. 1955-yilda tashkil etilgan kompaniya soliq topshirish jarayoni va soliq mutaxassislarini qo‘llab-quvvatlash uchun an’anaviy soliq ofislarini, franshiza faoliyatini va raqamli platformalarni birlashtiradi. Uning xizmatlari qatoriga kichik biznes uchun buxgalteriya hisobi va ish haqi hisob-kitobi, soliq qaytimini oldindan berish hamda oldindan to‘langan kartalar kabi yechimlar ham kiradi. Kompaniya moliya, biznesdan iste’molchiga va biznesdan biznesga xizmatlar sohalarida faoliyat yuritadi, jamoalari esa mijozlarga oflayn va onlayn xizmat ko‘rsatish tajribasini qo‘llab-quvvatlaydi.

Lead Software Engineer, Dynamics 365 Contact Center (Remote, Missouri)

Lead the engineering of H&R Block’s Dynamics 365 contact center and customer service solutions. Work across Power Platform, Azure, .NET, and enterprise integrations.

Tavsif

  • Lead architecture and delivery for Dynamics 365 Contact Center implementations.
  • Design complete customer service solutions with Dynamics 365, Power Platform, Azure, and Microsoft Teams.
  • Set engineering standards, coding practices, and architecture patterns.
  • Produce technical specifications, solution diagrams, and integration plans.
  • Mentor and advise engineers, analysts, and consultants on technical work.
  • Assess Microsoft capabilities such as Copilot, AI agents, automation, and new contact center features.
  • Review solution architecture, code, configurations, and deployment plans.
  • Develop custom apps, plugins, workflows, integrations, and automations with Power Platform and .NET.
  • Resolve and support complex, high-impact issues across systems, teams, and technologies.

Talablar

  • Bachelor’s degree in a related discipline, or equivalent education and relevant work experience combined.
  • At least seven years of software engineering experience.
  • At least five years implementing Microsoft Dynamics 365 solutions.
  • At least three years leading technical teams, projects, or enterprise platform implementations.
  • Experience with Dynamics 365 Contact Center or Dynamics Customer Service is preferred.
  • Experience with Power Apps Component Framework (PCF) is preferred.
  • Experience using AI-assisted development tools is preferred.

Imtiyozlar

  • Medical and prescription coverage for eligible associates and dependents.
  • Access to H&R Block’s 401(k) retirement savings plan.
  • Employee assistance program.
  • Virtual fitness center programs.
  • Associate discount program.
  • Business travel accident insurance.
  • Tax preparation benefit for associates.
  • Competitive compensation.
  • Comprehensive benefits package.
  • Support for life at work and beyond.
  • Ongoing learning opportunities.

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