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TruStage
TruStage
1 001 – 5 000 Xodimlar
FintexMoliyaSug‘urta
TruStage sug‘urta, moliya va fintech sohalarida faoliyat yuritib, jismoniy shaxslar va bizneslarga xavflarni boshqarish hamda asoslangan moliyaviy qarorlar qabul qilishga yordam beradigan yechimlarni taqdim etadi. Uning takliflari hayot, avtomobil, uy-joy, mulk va biznes sug‘urtasi, shuningdek annuitetlar kabi investitsiya mahsulotlari hamda boyliklarni boshqarish xizmatlarini o‘z ichiga oladi. TruStage muvofiqlik va elektron tijoratni rivojlantirishga yo‘naltirilgan texnologiyalarni ham ishlab chiqib, moliyaviy himoya, investitsiya ko‘magi va raqamli vositalarni bitta tashkilot doirasida birlashtiradi.
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Kompaniyadagi ish o‘rinlari

Remote Contact Center Representative II – TruStage

Handle inbound calls from TruStage Life and AD&D insurance customers, resolving policy questions and documenting interactions. Identify sales leads while supporting customers with policy information and changes.

USAmerika Qo‘shma Shtatlari
46 800 $ – 63 300 $ / yil
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaQo‘ng‘iroqlar markazi vakili

Tavsif

  • Handle a high volume of inbound calls about TruStage Life and AD&D products.
  • Resolve customer issues promptly and professionally.
  • Explain policy provisions to customers.
  • Interpret financial and non-financial information.
  • Check the status of transactions and policy or certificate changes.
  • Answer questions and help customers make policy changes.
  • Identify leads for sales representatives.
  • Handle colleagues’ calls through the Help Line.
  • Train and coach colleagues one-on-one or in small groups.
  • Record customer interactions accurately for compliance and future reference.
  • Meet or exceed targets for efficiency, quality, attendance, schedule adherence, and cross-sales.

Talablar

  • High school diploma or equivalent work experience.
  • Demonstrated customer service skills, including building rapport and resolving issues.
  • Strong verbal and written communication skills.
  • Strong active listening skills.
  • Critical thinking and problem-solving skills.
  • Ability to navigate multiple systems, platforms, and applications.
  • Ability to learn new software and technology quickly.
  • Willingness and ability to learn company tools, software, and processes.
  • Ability to attend required training and apply what is learned on the job.
  • Ability to manage several tasks while maintaining service quality and attention to detail.
  • Adaptability to changes in processes, tools, and customer expectations.
  • Resume required with application.

Imtiyozlar

  • Annual incentive or bonus plan may be available.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Employee assistance program.
  • Life insurance.
  • Disability plans.
  • Parental leave.
  • Paid time off.
  • 401(k) plan.
  • Tuition reimbursement.
  • Flexible workplace and work-life balance.
  • Career growth opportunities.
  • Retirement assistance.
  • Flexibility to work in a preferred location.
  • Technology and other tools to support hybrid work.

O‘xshash ish o‘rinlari

Ryder System, Inc.

Remote Call Center Representative at Ryder

Ryder System, Inc.
AvtomobilsozlikKonsaltingSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariFLFloridaNCShimoliy KarolinaSCJanubiy KarolinaTNTennessi
18 $ / soat
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaQo‘ng‘iroqlar markazi vakili

Handle inbound calls about truck breakdowns, maintenance scheduling, and service inquiries for Ryder customers. Coordinate repairs, follow up on vehicle status, and support consistent customer service in a 24/7 operation.

Ochish